Patient Flow Coordinator
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At a glance
Job overview
Avera is hiring a PRN Patient Flow Coordinator. The PRN Patient Flow Coordinator is responsible for managing patient flow by coordinating calls, schedules, supplies, and equipment. This role also assists providers and nurses with various non-clinical tasks, ensuring efficient clinic operations and patient care.
Key focus areas include Coordinate appointment scheduling and follow office policies/parameters., Assist providers and nurses with cancellations, fill-ins, and double booking approvals., and Prepare and maintain patient records in an orderly fashion..
Successful candidates bring High School Or GED Equivalent, Visual Acuity Adequate, and Effective Communication. Important skills include Coordinating Patient Flow, Managing Calls, Managing Schedules, Managing Supplies, Managing Equipment, and Appointment Scheduling.
Skills & qualifications
Skills
Qualifications
Full job description
Location:
Avera Dell Rapids Clinic
Worker Type:
PRN
Work Shift:
Day Shift (United States of America)
Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$18.00 - $23.25
Position Highlights
Clinic Hours: Monday - Friday, 8:00 AM - 5:00 PM PRN as needed
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Accountable for coordinating the flow of patients through managing calls, schedules, supplies and equipment while assisting provider and nurses with various non-clinical responsibilities.
What you will do
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Coordinates appointment scheduling and follows office scheduling policies/parameters, assisting providers and nurses with cancellations, fill-ins, double booking approvals, follow-up appointments, reminder calls, etc.
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Responsible to prepare and maintain patient records in an orderly fashion and assure they are accessible to the provider.
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Answers and routes calls promptly, alerting appropriate personnel to urgent messages/issues that require immediate attention.
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Assist the provider and nurse with other support duties as time allows, including but not limited to: making copies, opening mail, completion of disabilities forms, complete DME forms, make referrals, running reports, and fax items as requested.
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Provides information to patients/visitors within scope of knowledge or refers to appropriate individuals.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License/Certification, or Work Experience:
- High School or GED Equivalent and 3-6 months related experience and/or training; or equivalent combination of education or experience
Preferred Education, License/Certification, or Work Experience:
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Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
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1-3 years Healthcare office/administrative work
Expectations and Standards
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Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
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Promote Avera’s values of compassion, hospitality, and stewardship.
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Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
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Maintain confidentiality.
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Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
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Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [email protected] .
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.
Additional Notices:
For TTY, dial 711
Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
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