Retail Retail Supervisor
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At a glance
Job overview
Visionworks is hiring a Retail Retail Supervisor. Visionworks seeks a charismatic Retail Supervisor/Assistant Manager to lead store operations, supervise staff in the General Manager’s absence, and ensure a seamless patient and customer experience through coaching, accountability, and operational excellence.
Key focus areas include Supervise store operations in the General Manager’s absence, Coach and develop associate team to ensure excellent patient and customer experience, and Support GM in managing traffic, appointments, and eyewear services.
Important skills include Customer Service, Leadership, Coaching, Communication, Virtual Engagement, and Camera Presence.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
1 - 5 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
About Us:
Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay: $16.78- $22.23 per hour
The Role:
A Visionworks Retail Supervisor/Assistant Manager is a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.
Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
Role m odel and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor..
Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met..
Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
Execute all broad operational activities to meet the store's financial and customer experience goals.
Qualifications:
HS Diploma, GED or equivalent experience required.
1-5 years of supervisory experience required.
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!)and exclusive employee discounts -including but not limited to
Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!
Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Visionworks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, gender identity, s exual orientation, disability, or protected veteran status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
260071
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