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Customer Service Representative

FASTSIGNS

North Olmsted, OHFull-timeNo compensation foundPosted 2mo agoVerified open 1w ago
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At a glance

Compensation
No compensation found
Location
North Olmsted, OH
Schedule
Full-time
Work Authorization
Not specified

Job overview

FASTSIGNS is hiring a Customer Service Representative. FASTSIGNS is hiring a Customer Service Representative to be the initial contact with current and prospective customers, prepare estimates, implement work orders, ensure timely delivery, and build long‑lasting relationships through email, telephone, in‑person and on‑site interactions while participating in team meetings and marketing plans.

Key focus areas include Be the initial contact with current as well as prospective customers in our FASTSIGNS Center, Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, and Participate in daily team meetings and execute business and marketing plans.

Successful candidates bring High School Diploma Or Equivalent and Ability To Sit For Long Periods. Important skills include Outgoing, Responsive, Eager To Learn, and Build Relationships. Preferred (not required): Relationship Building, Listening, Organization, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Relationship BuildingListeningOrganizationCustomer ServiceOutgoingResponsiveEager to LearnGreat ListeningAbility to Sit for Long PeriodsAbility to View Computer ScreenAbility to Work Under PressureSit for Long PeriodsView Computer ScreenWork Under PressureBuild RelationshipsAbility to Build RelationshipsRetail SalesPrepare EstimatesImplement Work OrdersEnsure Timely DeliveryExecute Business PlansExecute Marketing PlansHigh Volume WorkHigh Quality WorkWorking With PeopleProblem SolvingOffering AdviceConsultationEmail CommunicationTelephone CommunicationIn-Person CommunicationGreat Listening SkillsOrganization SkillsOutput High Volume WorkOutput High Quality WorkHelping People Solve Problems

Qualifications

High School Diploma or EquivalentAbility to Sit for Long Periods2-3 Years Retail Experience2-3 Years Counter Sales Experience

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Benefits:

  • 401(k) matching

  • Bonus based on performance

  • Health insurance

FASTSIGNS #221601 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

  • Competitive Pay

  • Paid Vacation and Holidays

  • Performance Bonus

  • Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders

  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center

  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business

  • Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn and has the ability to build relationships

  • Great listening and organization skills

  • Ability to sit for long periods (4 hours or more)

  • Ability to view a computer screen for long periods (4 hours or more)

  • Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

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