Transcon Agent
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At a glance
Job overview
Expeditors International is hiring a Transcon Agent. The Transcon Agent at Expeditors International in Austin ensures smooth freight processing, accurate data entry, and timely client billing while tracking shipments, communicating with customers and suppliers, and meeting compliance and KPI standards.
Key focus areas include Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into operational system, and Track and trace Transcon files and reporting.
Important skills include Fluent English. Preferred (not required): Microsoft Word, Effective Interpersonal Skills, Pro‑active, and Strong Organizational Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times?
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- Hazardous Materials certification (preferred)
- Fluent in English
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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