ADMINISTRATIVE SPECIALIST

POSITION OVERVIEW

Applications accepted from: All Person Interested Job Classification: Administrative Specialist Department: Human Resources Division: HRD-Strategic Benefits Administration & OPS Reporting Location: 602 Sawyer St., Suite 410 Subject to Change Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* Subject to Change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS We are currently seeking an Administrative Specialist that will perform professional administrative functions related to scheduling new patients, inquiry response management, preparing communication materials, developing and implementing limited EAP programs, policies and procedures for the Employee Assistance Program (EAP) team. This role will serve as the communications and data management hub for the team. The selected candidate will create high level databases, spreadsheets, communications and tracking systems for various EAP initiatives, with a proficiency of super-user in Microsoft Word, Excel, and PowerPoint. Will coordinate meetings (virtual and in-person) and programs, involving internal and external partners and resources.

Responsibilities include, but not limited to the following:

• Scheduling new patient intake and orientation with EAP programs.
• Advanced document design and production
• New patient intake and managing the schedule for the office.
• Developing technological solutions and systems for internal information management
• Drafts correspondence, reports and other documents
• Proofs/edits documents for accuracy, content and format
• Prepares periodic and special reports, gives presentations and patient communication
• Compiles and maintains department reference information
• Performs other duties as assigned and requested

WORKING CONDITIONS There are no major sources of discomfort, i.e. essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS Requires a Bachelor's degree in Business Administration, Liberal Arts, or a related field.

EXPERIENCE REQUIREMENTS Three years of administrative experience are required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS None

PREFERENCES

A strong preference will be given to candidates that have experience as an office manager for a mental health or medical office. Experience with EMR applications such as EPIC, Cerner, etc. will be given strong consideration. Preference shall be given to those candidate(s) that possess excellent verbal and written communication skills. Detail oriented, with the ability to multi-task, prioritize and quickly adapt to a fast-paced and changing environment. Advanced computer skills; document production and experience with the Adobe suite, Microsoft Teams, Microsoft Forms, and Excel reports. Demonstrated project management experience is a plus.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test

SAFETY IMPACT POSITION No

SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay grade: 20

APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)-393-7238. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. If you need special services or accommodations, call (832)-393-7238. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627

EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.