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MEAT/CUTTER CLERK

Kroger Family of Companies

New Berlin, WIJobNo compensation foundPosted 5mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
New Berlin, WI
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Current Food Handlers Permit

Job overview

Kroger Family of Companies is hiring a MEAT/CUTTER CLERK. The Meat/Cutter Clerk creates an outstanding customer experience by providing exceptional service and maintaining a safe, clean environment. This role assists the department manager in achieving sales and profit goals, monitors quality assurance standards, and embraces the Customer 1st strategy. The clerk demonstrates core company values and ensures customer satisfaction through product knowledge and service.

Key focus areas include Promote trust and respect among associates, Create an environment that enables customers to feel welcome, important and appreciated, and Gain and maintain knowledge of products sold within the department.

Successful candidates bring Food Handlers Permit and Must Be 18+. Important skills include Customer Service, Product Knowledge, Meat Cutting, Food Preparation, Packaging, and Labeling. Preferred (not required): Second Language.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProduct KnowledgeMeat CuttingFood PreparationPackagingLabelingInventory ManagementProduct Quality ControlFood Safety RegulationsSafety ProceduresPreventive MaintenanceHandling Stressful SituationsEffective CommunicationBasic MathKnife HandlingKnife SpeedSecond Language

Qualifications

Current Food Handlers PermitMust Be 18+Meat ExperienceRetail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Promote trust and respect among associates.

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

  • Cut meats to customer’s requests using proper cutting equipment.

  • Offer product samples to help customers discover new items or products they inquire about.

  • Inform customers of meat specials.

  • Provide customers with fresh/frozen products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

  • Recommend meat items to customers to ensure they get the products they want and need.

  • Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

  • Prepare food to company standards.

  • Adequately prepare, package, label and inventory ingredients in merchandise.

  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.

  • Label, stock and inventory department merchandise.

  • Report product ordering/shipping discrepancies to the department manager.

  • Display a positive attitude.

  • Stay current with present, future, seasonal and special ads.

  • Adhere to all food safety regulations and guidelines.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

  • Practice preventive maintenance by properly inspecting equipmentandnotify appropriate department or store manager of any items in need of repair.

  • Notify management of customer or employee accidents.

  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

  • Ability to handle stressful situations

  • Effective communication skills

  • Knowledge of basic math (counting, addition, and subtraction)

  • Current food handlers permit once employed

  • Possess adequate knife handling skills and knife speed

  • Must be at least 18 years of age

Desired

  • Meat experience

  • Retail experience

  • Second language (speaking, reading and/or writing)

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