Cigar Club Membership Experience Ambassador
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Marriott is hiring a Cigar Club Membership Experience Ambassador. The Cigar Club Membership Experience Ambassador serves as the primary contact for clients, responding to questions and requests via phone and email. This role involves updating records, files, and reservations in computer databases, operating standard office equipment, and preparing various documents. The ambassador will also transmit information, proofread documents for accuracy, and ensure adherence to company policies and professional standards.
Key focus areas include Serve as point of contact for clients, Communicate with clients by phone and email, and Respond to questions and requests.
Important skills include Computer Databases, Word Processing Software, Spreadsheet Software, Database Software, Presentation Software, and Point Of Sale Systems. Preferred (not required): F&B Knowledge and Cigar Knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
Additional Information previous F&B and Cigar knowledge preferred, commission based, free parking
Job Number 26087198
Job Category Administrative
Location 100 Carondelet Plz, Clayton, Missouri, United States, 63105 VIEW ON MAP (https://www.google.com/maps?q=100%20Carondelet%20Plz%2C%20Clayton%2C%20Missouri%2C%20United%20States%2C%2063105)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $22.00-$25.00 per hour
POSITION SUMMARY
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
You've read the whole posting — now see how you match it.