General Manager - NASHVILLE MARKET
Hand & Stone Massage and Facial Spa
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Hand & Stone Massage and Facial Spa is hiring a General Manager - NASHVILLE MARKET. Hand & Stone Massage and Facial Spa – Nashville Market is seeking a high‑impact, performance‑driven General Manager to lead the team and business, build culture, deliver exceptional guest experience, and drive sales, revenue, and profitability while owning spa performance and developing a high‑performing team.
Key focus areas include Oversee spa operations and overall performance, Drive sales growth, membership performance, and profitability, and Manage key metrics, reporting, and P&L ownership.
Important skills include KPI Experience. Preferred (not required): Communication, Leadership, Business Acumen, and Reporting.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
-
401(k)
-
401(k) matching
-
Bonus based on performance
-
Competitive salary
-
Dental insurance
-
Employee discounts
-
Health insurance
-
Opportunity for advancement
-
Paid time off
-
Training & development
-
Vision insurance
Hand & Stone Massage and Facial Spa – NASHVILLE MARKET is seeking a high-impact, performance-driven General Manager to lead both the team and the business.
This role is ideal for a people-first, servant leader who can build a strong culture, deliver an exceptional guest experience, and drive sales, revenue, and profitability. You’ll own spa performance while developing a team that consistently delivers results.
Lead the Business
-
Spa operations and overall performance
-
Sales growth, membership performance, and profitability
-
Key metrics, reporting, and P&L ownership Build the Team
-
Recruit, hire, and retain a high-performing team
-
Lead, coach, and develop your team with a people-first mindset
-
Build a culture of accountability, engagement, and service excellence
-
Ensure a World Class Client experience (WCCE) across all touchpoints Drive the Results
-
Increase revenue through memberships, service utilization, and retail performance
-
Use reporting and data to identify opportunities and improve results
-
Optimize scheduling and staffing to support both service and business needs
-
Execute local marketing and community outreach initiatives What We’re Looking For
-
3–5 years of leadership experience
-
Proven success driving sales and team performance
-
Strong communication and leadership skills
-
A balance of people leadership and business acumen
-
Strong experience working with KPIs is required
-
P&L experience strongly preferred
-
Comfort in a fast-paced environment
-
Flexible schedule (nights/weekends/holidays) What’s in it for You
-
Medical, Vision, Dental, Life Insurance
-
401K with 5% company match
-
Base salary + performance-based bonuses
-
Paid Time Off
-
Service & product discounts
-
Strong support system and people-first culture
-
Growth opportunities within a multi-unit organization Who We Are FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first.
We can’t wait to meet you!
You've read the whole posting — now see how you match it.