Bakery Counter Lead
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At a glance
Job overview
Giant Eagle is hiring a Bakery Counter Lead. Bakery Counter Leads manage team members, interact with customers on the sales floor, and replenish products to ensure only the freshest items are available, while building lifelong relationships by understanding and exceeding customer needs.
Key focus areas include Provide exemplary customer service by greeting customers and helping them locate products., Answer questions and make suggestions to customers with sufficient knowledge., and Handle products and equipment according to food safety guidelines to ensure a safe shopping environment..
Important skills include Product Knowledge, Food Safety Knowledge, Inventory Replenishment, Record Keeping, Housekeeping, and Equipment Handling. Preferred (not required): Customer Service.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary
Bakery Counter Leads manage other Team Members, interact with customers on the sales floor and replenish products to ensure only the freshest are available. You'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. Together, we improve people's everyday lives and well being. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.
Job Description
Experience Required: 0 to 6 months Education Desired: No High School diploma required Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age
Job Responsibilities
- Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
- Have sufficient knowledge to answer questions and make suggestions to customers.
- Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
- Replenish products in the bakery cases and displays — rotating products and ensuring code dating procedures are followed and only the freshest product is available for sale.
- Accurately record special orders on bakery items to ensure the customer is delighted with the finished product.
- Maintain cleanliness of department and work area, including the back room.
- Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries.
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