Senior Product Manager

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.

Ready to move beyond pipelines and build intelligence-ready data systems?

We are looking for a Senior Product Manager to define how the data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full data lifecycle, from ingestion to intelligent storage to governed, high-performance access.

You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning.

Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.

How you'll make an impact:

You will:

• Define and execute the vision, strategy, and roadmap for our data platform, enabling scalable, reliable, and AI-ready data infrastructure.
• Build products that simplify the ingestion, transformation, governance, and activation of data across the platform.
• Drive the evolution of our data architecture to support real-time processing, analytics, AI, and personalization at scale.
• Establish a strong product strategy for data governance, quality, metadata, observability, and platform reliability.

In this role, you’ll get to

• Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.
• Define and evolve the long-term strategy for Iterable’s Data connectivity, balancing innovation with stability.
• Make informed tradeoffs between parity, platform consistency, and differentiated innovation.
• Be the unwavering internal "voice of the customer."
• Collaborate closely with Customer Success, Engineering, Marketing, Sales, and other PMs to ship outstanding products.
• Understand customer personas and use cases to define precise product requirements and deliver new features and enhancements.
• Develop comprehensive use cases and determine product specifications to launch new features and enhancements.
• Maintain thorough documentation of customer needs and product functionality.
• Research industry trends to uncover innovative product features and opportunities.

We Are Looking for People Who Have:

• Experience operating as a Senior Product Manager owning a technically complex, customer-facing data products/platform (e.g., data connectivity, data orchestration, data transforms).
• Experience building data platforms, including data ingestion, transformation, storage, governance, and APIs that enable analytics, AI, and product experiences.
• Experience with cloud data ecosystems such as Snowflake, Databricks, BigQuery, Redshift, or similar platforms
• Familiarity with data modeling, metadata management, data catalogs, lineage, and data quality frameworks
• Ability to balance platform investments with customer-facing outcomes, driving adoption across multiple product teams.
• Experience using product metrics and customer feedback to drive platform adoption, reliability, and developer productivity.
• Excellent communication and stakeholder management skills, with the ability to influence engineering, design, GTM, and executive leadership.

What we offer

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

The base salary range for this position in Lisbon, Portugal, is €60,000 – €75,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role. The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.