Manager - Executive Office & Board Liaison

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This role leads the operational execution of Executive Office functions in support of the System E-Team. Reporting under the System VP-Strategy & Planning, Chief of Staff, the Manager is responsible for ensuring a consistent, high-quality experience across executive support, administrative operations, and board-related activities. This position provides direct leadership of the System E-Team Executive Assistant team, establishes standards of excellence for executive support, and ensures alignment of resources to executive leadership priorities. The role also oversees coordination of Board of Directors and committee logistics and deliverables. The Manager role is accountable for execution, team leadership, and operational consistency across the Executive Office.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

• Required - Bachelor's Business Administration or related field.

Work Experience

• Required - 3 years of related experience. Knowledge Skills and Abilities (KSAs)

• Knowledge of executive office operations and executive support best practices.

• Skill in leading, coaching, and developing high-performing administrative support teams.

• Knowledge of board and committee administration, meeting coordination, and governance processes.

• Ability to improve workflows and implement efficient operational processes.

• Ability to build and maintain effective relationships with executives, board members, and key stakeholders.

• Skill in managing priorities, allocating resources, and balancing competing demands. Job Duties

• Oversee all logistics and execution of Board and committee meetings, including scheduling, agenda coordination, materials preparation, and follow-up on action items.

• Serve as the primary liaison between the Executive Office and the Board of Directors and Board Committees, ensuring seamless coordination and communication.

• Directly manage and develop the Executive Assistant team, including hiring, onboarding, performance management, and coaching to drive a high-performing, service-focused team.

• Lead day-to-day operations of the Executive Office, ensuring consistent, high-quality administrative and operational support for the System E-Team.

• Establish and maintain standards of excellence for executive support, including communication practices, prioritization, and delivery expectations.

• Align Executive Assistant resources to executive leadership priorities, ensuring responsiveness, appropriate coverage, and effective workload distribution.

• Partner closely with the Chief of Staff and executive leaders to support execution of Executive Office priorities, initiatives, and deliverables.

• Design, implement, and continuously improve processes and workflows to enhance operational efficiency, consistency, and transparency across the Executive Office.

• Performs other duties as assigned

• Complies with all policies and standards The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work- Exerting up to 10 pounds of force occasionally (occasionally means activity or conditions exist up to 1/3 of the work day), and/or, a negligible amount of force frequently (frequently means activity or condition exists from 1/3 to 2/3 of the work day) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases .

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.