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Intake Representative

McLaren Health Care

Davison, MIFull-timeNo compensation foundTracked 1w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Davison, MI
Schedule
Full-time
Work Authorization
Not specified

Job overview

McLaren Health Care is hiring an Intake Representative. The Intake Representative ensures requests for services and procedures are processed efficiently, handling intake coordination, data entry of referrals, and addressing inquiries while providing a positive customer experience and maintaining defined service standards.

Key focus areas include Coordinate agency referrals and inquiries, documenting and processing all paperwork for patient care services with accuracy and timeliness, Provide accurate information regarding agency and community services that may meet client/family needs, and Ensure continuity of care for all clients admitted to the agency by coordinating with discharge planners, physicians, families, staff, and referral agencies.

Important skills include MS Office. Preferred (not required): Customer Service Skill Training.

Skills & qualifications

RequiredNice to have

Skills

MS OfficeCustomer Service Skill Training

Qualifications

High School Diploma or GEDAssociate Degree or College CoursesTwo Years Related Experience in Managed Care and Home Health

Full job description

Intake Representative

Michigan, Davison (https://careers.mclaren.org/jobs/37386/other-jobs-matching/location-only)

Administrative/Clerical

McLaren Health Management Grp

26004274 Requisition #

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Position Summary:

Ensures that requests for services and procedures are processed in an effective and efficient manner. Completes the intake process which may include coordination of services, data entry of referral information, general inquiries, and other referral and reimbursement issues. Provides a positive experience for the customer and maintain defined service standards.

Essential Functions and Responsibilities:

  1. Coordinates agency referrals and inquiries, document and process all paperwork for patient care services, with accuracy and timeliness.

  2. Provides accurate information regarding agency and community services that may meet client/family needs.

  3. Ensures continuity of care for all clients admitted to the agency by coordinating with appropriate personnel including hospital discharge planners, physicians, client/families, staff and agencies to which clients are referred.

Required

⦁ High school diploma or GED.

⦁ Experience with MS Office and related computer programs.

Preferred:

⦁ Associate degree or completion of college courses.

⦁ Formal customer service skill training.

⦁ Two years related experience in managed care and home health.

Additional Information

  • Schedule: Full-time

  • Requisition ID: 26004274

  • Daily Work Times: 8:00am-4:30pm

  • Hours Per Pay Period: 80

  • On Call: No

  • Weekends: No

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