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At a glance
Job overview
ICONMA, LLC is hiring an ENTRY Phlebotomist I. The ENTRY Phlebotomist I/Lobby Experience Coordinator (LEC) assists with patient care by greeting them upon arrival and addressing questions or concerns with compassion. This individual helps maintain the waiting area and assists with breaks when other Phlebotomists are unavailable. The role involves direct patient contact, creating an atmosphere of trust and confidence while explaining scheduled procedures in a safe and accurate manner. The Phlebotomist I demonstrates excellence in customer care, focusing on process skills and sensitivity to confidentiality and patient information accuracy.
Key focus areas include Help with patient care by greeting them upon arrival, Answer any questions or concerns with care and compassion, and Help maintain the integrity of the waiting area.
Successful candidates bring High School Diploma Or Equivalent, Phlebotomy Experience, and 1-2 Years Client Facing Customer Service. Important skills include Patient Care, Care And Compassion, Phlebotomy, Customer Care, Process Skills, and Confidentiality.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our client, a Medical Research company, is looking for a ENTRY Phlebotomist I for their Niceville, FL location. Responsibilities:
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The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
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The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
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This individual will also utilize Phlebotomy skills to grown within the company.
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The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
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The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
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The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
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Under the direction of the area supervisor, perform daily activities accurately and on time.
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Maintain a safe and professional environment.
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Maintains required records and documentation.
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Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Requirements:
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Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
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Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
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To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
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High Level Of Customer Service Experience/Skills Are Required - This Is Critical To The Heart Of The Role
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High school diploma or equivalent REQUIRED - no exceptions
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Phlebotomy experience is required, even if just an intern/externship to learn the basics
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Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
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Some Phlebotomy experience is REQUIRED
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Keyboard/data entry experience a must.
Why Should You Apply?
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Health Benefits
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Referral Program
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Excellent growth and advancement opportunities
You've read the whole posting — now see how you match it.