CUSTOMER SERVICE REPRESENTATIVE/TELLER
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Stockman Bank of Montana is hiring a CUSTOMER SERVICE REPRESENTATIVE/TELLER. The Customer Service Representative/Teller provides extensive customer contact, processes transactions, sells bank products, and protects bank assets. They serve as the front line for new accounts, develop new business, represent the bank in the community, and ensure compliance with regulations while delivering exceptional service.
Key focus areas include Process customer transactions and sales of additional bank products, Maintain protection of bank assets, and Serve as front line for new accounts and customer service.
Important skills include Interpersonal/Team Skills, Exceptional Customer Service, Ten Key Proficiency, Product Knowledge, and Knowledge Of Competitors' Products And Prices. Preferred (not required): Banking Regulations, Bank Operations Knowledge, and ITI Teller Platform.
Skills & qualifications
Skills
Qualifications
Full job description
Regular Full-Time
5 ADMINISTRATIVE
Kalispell Hutton Ranch, Kalispell, MT, US
Position General Responsibilities:
Responsible for extensive customer contact that includes processing customer transactions and sales of additional Bank products while maintaining protection of Bank assets. This position is the front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers and representing the Bank in community activities.
Employees Supervised:
None
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Basic Qualifications:
-
High School diploma or equivalency.
-
Good interpersonal/team skills with ability to develop effective working relationships.
-
Strong commitment to providing exceptional customer service.
-
Ten key proficiency.
Preferred Qualifications:
-
Previous Bank Operations knowledge and skills.
-
1-2 years previous financial institution/customer service experience.
-
Previous experience using ITI Teller Platform.
Dimension of Job:
This position is responsible for extensive customer contact providing broad-based banking products. In addition to handling customer transactions, they will make recommendations of additional products and referrals to the customers as well as leads to the Bank officer. This position is also responsible for following banking regulations and procedures while maintaining protection of the Bank assets. Must maintain extensive knowledge of products, services, marketing plans and regulations will cross-sell other Bank services and relay customer comments to the Teller Supervisor while preparing and ensuring completion of paperwork relating to multiple customer sales and service. Customers will be served in a pleasant and professional manner. Must have knowledge of products and prices of competitors.
For full description, which includes physical mental demands please see attachment.
You've read the whole posting — now see how you match it.