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Head of Firmware QA

Latch

St. Louis, MOFull-timePosted 8mo agoStill listed 2w ago

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At a glance

Compensation
No compensation found
Location
St. Louis, MO
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Latch is hiring a Head of Firmware QA. Latch is seeking a Head of Firmware QA to ensure the quality and reliability of the company's firmware products. This role involves building and leading a strong Firmware QA team, collaborating with cross-functional teams, and ensuring timely feature releases. The Head of Firmware QA will also focus on increasing delivery speed through automation and assisting with customer support escalations.

Key focus areas include Ensuring the Quality and Reliability of the products’ firmware, Building a strong Firmware QA team to support this, and Working closely with product management, Software/Hardware engineering, deployment, Ops, and other cross-functional teams.

Important skills include Quality And Reliability Of Firmware, Building A Strong Firmware QA Team, Working Closely With Cross-Functional Teams, Ensuring Timely Release Of Features, Increasing Speed Of Delivery Via Automation, and Assisting With Customer Support Escalations. Preferred (not required): Manual QA.

Skills & qualifications

RequiredNice to have

Skills

Quality and Reliability of FirmwareBuilding a Strong Firmware QA TeamWorking Closely With Cross-Functional TeamsEnsuring Timely Release of FeaturesIncreasing Speed of Delivery via AutomationAssisting With Customer Support EscalationsManual QA

Qualifications

3 Years Experience Leading QA5 Years Experience Doing Firmware QA

Full job description

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million unlocks, we're continuing that vision to transform how people interact act with spaces everywhere.

Our mission is to unified access to spaces, services, and experiences that redefine the way we live, work, and connect. We do this by combining software, products, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

Recently, we've acquired Honest Day’s Work, propelling us toward a seamless residential ecosystem. Think empowered building owners, operators, and residents with secure access. Led by CEO Jamie Siminoff's visionary expertise, we're shaping the future of spaces.

Responsibilities :

  • Ensuring the Quality and Reliability of the products’ firmware

  • Building a strong Firmware QA team to support this

  • Working closely with product management, Software/Hardware engineering, deployment, Ops, and other cross-functional teams.

  • Ensuring the timely release of features

  • Increasing the speed of delivery via automation

  • Assisting with Customer Support Escalations - IRP (Issue Response Process) Position Requirements: (it's okay if you don't meet a few of these)

  • Ability to build a team and stay on top of the QA organization

  • Experience with both manual QA and automation

  • 3 years of experience leading QA

  • 5 years of experience doing Firmware QA Joining us means:

  • Having teammates all over the world in the US, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.

  • Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.

  • Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must. We embrace diversity and strive to create an inclusive and equitable environment for all.

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