Assistant Store Manager
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At a glance
Job overview
Dick's Sporting Goods is hiring an Assistant Store Manager. Dick’s Sporting Goods seeks a passionate, people‑first store leader to oversee store operations, drive brand and operational excellence, ensure hassle‑free customer service, prioritize teammate coaching and development, and focus on financial metrics and long‑term planning.
Key focus areas include Manage day‑to‑day operational aspects of store department, Plan and organize short‑term and long‑term operations with guidance of Store Manager, and Recruit in the community and support teammate volunteer opportunities.
Important skills include Problem Solving, Analytical Skills, Customer Service, Coaching, Leadership, and Scheduling.
Skills & qualifications
Skills
Qualifications
Full job description
At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
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Responsible for managing the day-to-day operational aspects of their store department.
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Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
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Actively recruits in the community and supports opportunities for teammates to give back to their community.
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Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
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Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
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Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
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Transparently communicates and finds creative ways to build an engaging environment for the team.
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Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
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Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
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1-3 years of retail management experience (or customer-focused experience)
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Strong problem-solving ability and analytical skills
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Flexible availability – including nights, weekend, and holidays
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
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Cameras must be on during all virtual interviews.
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AI tools are not permitted to be used by the candidate during any part of the interview process.
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Offers are contingent upon a satisfactory background check which may include ID verification .
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
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