Coordinator, Corporate Investigations

Pilot Company (Pilot Flying J)

Knoxville, TNFull-timeNo compensation foundPosted 1mo agoVerified open 6 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

No compensation found

Location

Knoxville, TN

Schedule

Full-time

Work Authorization

US work authorization required

Job overview

Pilot Company (Pilot Flying J) is hiring a Coordinator, Corporate Investigations. The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This role serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners. The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.

Key focus areas include Provide administrative support to the CIT, Create, assign, and track cases for multiple departments, and Monitor and manage multiple team email inboxes.

Successful candidates bring High School Diploma Or Equivalent and Must Be Authorized To Work In United States Without Sponsorship. Important skills include Microsoft Office Applications, Strong Written Communication, Strong Verbal Communication, Excellent Organizational Abilities, Time Management Abilities, and Multitasking Abilities. Preferred (not required): Highly Organized, Detail-Oriented, Manage Confidential Information, and Delivering Exceptional Service.

Skills & qualifications

RequiredNice to have

Skills

Microsoft Office ApplicationsStrong Written CommunicationStrong Verbal CommunicationExcellent Organizational AbilitiesTime Management AbilitiesMultitasking AbilitiesHandle Highly Confidential Information With DiscretionHandle Sensitive Information With DiscretionHighly OrganizedDetail-OrientedManage Confidential InformationDelivering Exceptional ServiceAdministrative SupportCreate CasesAssign CasesTrack CasesMonitor Team Email InboxesManage Team Email InboxesNavex Case Management SystemRespond to InquiriesTimely CommunicationProfessional CommunicationCase TriageGather Relevant InformationDocumentation ReviewCoordinate With SpecialistsMaintain Internal Team Alignment RecordsCommunicate Updates to External VendorsPlanning New Hire OrientationCoordinating New Hire OrientationPlanning Annual Team MeetingsCoordinating Annual Team MeetingsPlanning Departmental EventsCoordinating Departmental EventsCompile Documentation RequestsOrganize Documentation RequestsArrange Travel LogisticsArrange Conference LogisticsArrange Meeting LogisticsSupport Culture of IntegritySupport Culture of ProfessionalismSupport Culture of Outstanding ServiceWorking With Case Management SystemsCoordinating TravelCoordinating Department Events

Qualifications

Local Presence in Knoxville, TN or Surrounding CommunitiesHigh School Diploma or EquivalentLegally Authorized to Work in the United States Without Employer Sponsorship1+ Year Administrative Experience1+ Year Office Support Experience1+ Year Legal Support Experience1+ Year Human Resources ExperienceAssociate DegreeBachelor's Degree

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Tuition Assistance

Full job description

The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.

The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.

Essential Duties and Responsibilities

Provide administrative support to the CIT
Create, assign, and track cases for multiple departments
Monitor and manage multiple team email inboxes
Create and maintain cases within the Navex case management system
Respond to inquiries and provide timely, professional communication
Conduct initial case triage, gathering relevant information through phone calls, emails, and documentation review
Coordinate with specialists and business partners to support timely resolution of team members and guest concerns
Maintain internal team alignment records and communicate updates to external vendors as needed
Assist with planning and coordinating new hire orientation, annual team meetings, and other departmental events
Compile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related matters
Arrange travel, conference, and meeting logistics for team members
Support a culture of integrity, professionalism, and outstanding service
Perform other duties as assigned
We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.
High school diploma or equivalent required
Minimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferred
Proficiency with Microsoft Office applications
Strong written and verbal communication skills
Excellent organizational, time management, and multitasking abilities
Ability to handle highly confidential and sensitive information with discretion
This position requires candidates to be legally authorized to work in the United States without employer sponsorship Preferred Qualifications
Associate degree or bachelor’s degree preferred
Experience working with case management systems
Experience coordinating meetings, travel, and department events Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

You've read the whole posting — now see how you match it.

Evaluate my fit