Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA
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At a glance
Job overview
Military Treatment Facilities under DHA is hiring a Medical Support Assistant (Office Automation). The Medical Support Assistant (Office Automation) role at Reynold's Army Health Center in Fort Sill, OK supports clinic operations by handling patient intake, scheduling, and record‑keeping. The position requires a qualified typist, one year of specialized clerical experience or equivalent education, and the ability to manage automated information systems in a federal medical setting.
Key focus areas include Enter, manipulate, and retrieve data from automated systems., Receive patients and visitors in person or by phone as the initial point of contact., and Obtain identifying information and determine the nature of each visit or call..
Important skills include Clerical Duties, Receptionist Duties, Patient Intake, Appointment Scheduling, Record Keeping, and Data Entry.
Skills & qualifications
Skills
Qualifications
Full job description
About the Position: This position is located in Reynold's Army Health Center at Fort Sill, OK. This is a Direct Hire Solicitation. Salary negotiation may be available for those candidates who are new to Federal Service. Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Medical Support Assistant (Office Automation): Specialized Experience: One year of specialized experience which includes performing clerical and/or receptionist duties such as receiving patients, scheduling appointments; maintaining charts, files, or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. Note: You must attach a copy of your transcripts. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Note: You must attach a copy of your transcripts. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. Education must have been obtained from an accredited program recognized by the U.S. Department of Education at the time the degree was obtained. Enter, manipulate and/or retrieve information and data from automated systems. Receive patients and visitors as the initial point of contact, in person or telephonically. Obtain identifying information and determine the nature of the visit/call. Maintain and monitor patient appointment schedules for the clinic/practice. Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
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