
Administrative Assistant
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At a glance
Job overview
RecruitGo is hiring an Administrative Assistant. RecruitGo seeks an experienced Administrative Assistant to support daily operations of a US insurance agency, requiring strong insurance policy servicing background, proficiency in Applied Epic, and excellent communication with clients, carriers, and internal teams, working remotely from Pampanga on graveyard shifts aligned with New York business hours.
Key focus areas include Lossrun request, Policy request, and Cancellation request to carrier.
Successful candidates bring 3 Years Of Experience, Pampanga Or Nearby Areas Location, and US Insurance Agency/Brokerage Experience. Important skills include Applied Epic, Administrative Tasks Management, Client Communication, Carrier Communication, Internal Team Communication, and Lossrun Request. Preferred (not required): Chinese Mandarin, Cantonese, and Staff Management.
Skills & qualifications
Skills
Qualifications
Full job description
About Us:
RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.
Position Overview
- We are looking for an experienced Administrative Assistant to support the daily operations of a US insurance agency . The ideal candidate has a strong background in insurance policy servicing, is proficient in Applied Epic , and can efficiently manage administrative tasks while maintaining excellent communication with clients, carriers, and internal teams.
This is a remote position for candidates based in Pampanga or nearby areas , working graveyard shifts aligned with New York business hours .
Responsibilities
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Know how to do the following:
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Lossrun request
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Policy request
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Cancellation request to carrier
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Renewal follow-up
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COI request
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Simple endorsement
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File Claims
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Renewal quote release
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Billing inquiry and online payment process
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Reinstatement request on nonpay cancellations
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Recommendation follow-up
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Rate carriers
Qualifications
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3 years of experience is a must.
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Location must be in Pampanga or near Pampanga
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US insurance agency/brokerage experience is a must.
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Must know how to use the management system called Applied Epic.
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Strong internet connectivity
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Willing to work on the Graveyard shift. Or comfortable to work the same hours as NY.
Preferred/Nice to have Skills: Optional - Language- Chinese Mandarin and/or cantonese
Managerial roles responsible for managing and training these staff
Why RecruitGo?
RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.
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Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
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Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
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Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.
• Compensation & Benefits
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Salary: PHP 30,000–40,000 per month
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Work Setup: Permanent Work From Home
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Working Hours: 40 hours per week (8 hours per day), following US Eastern Time (New York) . Shift schedule may be either:
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8:00 AM – 5:00 PM ET, or
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9:00 AM – 6:00 PM ET
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HMO Coverage: HMO for the employee plus one (1) qualified dependent
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Leave Credits
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Government-Mandated Benefits
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