Key Technical Account Manager
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At a glance
Requirements
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Job overview
Insight Global is hiring a Key Technical Account Manager. Insight Global is seeking a Key Account Manager to support a water treatment customer in the Little Rock, Arkansas region. This role involves managing technical programs, optimizing system performance, and driving commercial growth across industrial customers. The candidate will serve as the primary technical advisor and relationship manager, ensuring program excellence in cooling, boiler, influent, and wastewater treatment systems.
Key focus areas include Manage technical programs for water‑treatment customers, Optimize system performance across cooling, boiler, influent, and wastewater treatment systems, and Drive commercial growth and expand Solenis’ presence in the region.
Successful candidates bring Bachelor’s Degree In Chemical Engineering Or Equivalent and Recovery Boiler Experience. Important skills include Boiler Water Treatment, Recovery Boilers, Cooling Towers, Influent Treatment Systems, Effluent Treatment Systems, and Review Process Conditions. Preferred (not required): Familiarity With Industrial Work Environments.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is seeking a Key Account Manager to support one of their water treatment customers in the Little Rock, Arkansas region. This role is responsible for managing technical programs, optimizing system performance, and driving commercial growth across a diverse base of industrial customers. The candidate will serve as the primary technical advisor and relationship manager, ensuring program excellence in cooling, boiler, Influent, and wastewater treatment systems while delivering strong value to customers and expanding Solenis’ presence in the region.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
10+ years of experience tailored toward water treatment.
Experience supporting water treatment programs within a manufacturing environment.
Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience considered)
Recovery boiler experience (required).
Strong working knowledge of:
Boiler water treatment
Recovery boilers
Cooling towers
Influent treatment systems
Effluent treatment systems
Experience reviewing process conditions, operational data, and performance trends to identify issues and optimization opportunities.
Experience troubleshooting treatment program performance, feed systems, pumps, and chemical delivery systems.
Proven customer-facing experience, including leading meetings, presenting findings, and managing stakeholder relationships.
Strong account management and relationship-building skills.
Ability to work independently and proactively identify issues before they become customer problems. Direct pulp and paper industry experience (preferred)
Experience supporting industrial customers in Arkansas, the Mid‑South, or surrounding regions
Background working with manufacturing plants, utilities, chemical operations, or food/beverage facilities
Familiarity with customer safety programs and industrial work environments
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