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Patient Registrar - ER (Call-In, Shift Varies)

The Queen's Health Systems

Ewa Beach, HIJobNo compensation foundTracked 2w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Ewa Beach, HI
Work Authorization
Not specified

Job overview

The Queen's Health Systems is hiring a Patient Registrar - ER (Call-In, Shift Varies). The role involves receiving and interviewing patients or guarantors to collect accurate demographics and financial information, ensuring compliance with government and payer guidelines, and providing admission information to customers and healthcare providers as requested.

Key focus areas include Receive and interview patients and/or guarantors to obtain accurate demographics and financials., Ensure the medical center meets government and third‑party payer guidelines for reimbursement., and Provide general and admission information to customers and healthcare providers as requested..

Important skills include Finger Dexterity, Seeing, Hearing, Public Speaking, and 7200 Adjusted Keystrokes Per Hour. Preferred (not required): Windows Operating System, Microsoft Word, EPIC Systems, and Medical Terminology.

Skills & qualifications

RequiredNice to have

Skills

Finger DexteritySeeingHearingPublic Speaking7200 Adjusted Keystrokes Per HourWindows Operating SystemMicrosoft WordEPIC SystemsMedical TerminologyInsurance Payer KnowledgeCustomer Service

Qualifications

High School Diploma or EquivalentOne Year Customer Service or Clerical Experience in Healthcare Setting

Full job description

RESPONSIBILITIES

I. JOB SUMMARY:

  • Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.

  • Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.

  • Provides general information and admission information to customers and healthcare providers as requested.

II. TYPICAL PHYSICAL DEMANDS:

A. ESSENTIAL FUNCTIONS:

  • Finger dexterity. Seeing. Hearing. Speaking.

B. MANUAL MATERIAL HANDLING:

  • Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs.

  • Occasional: N/A

  • Frequent: N/A

  • Constant: N/A

C. NON-MANUAL MATERIAL HANDLING:

  • Infrequent: Stoop/Bend. Twist. Squat. Gripping.

  • Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head.

  • Frequent: N/A

  • Constant: Sit.

III. TYPICAL WORKING CONDITIONS:

  • Not substantially subjected to adverse environmental conditions.

  • May be exposed to communicable diseases in patient care area.

  • Subjected to noise, smells and/or vibration within the patient care areas

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION:

  • High School diploma or equivalent.

  • Ability to perform 7,200 adjusted keystrokes per hour.

B. CERTIFICATION AND LICENSURE:

  • No certification and/or licensure requirement.

C. EXPERIENCE:

  • One (1) year customer service experience or clerical experience in a healthcare related setting.

  • Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.

  • Experience with computer based healthcare applications, EPIC systems preferred.

  • Knowledge of requirements for federal, state and private insurance payers preferred.

  • Knowledge of medical terminology preferred.

Equal Opportunity Employer/Disability/Vet

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