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Stateline Family YMCA logo

Membership Engagement Specialist

Part-time

Stateline Family YMCA

Roscoe, ILPart-time$14–16/hrTracked 1mo agoSeen in employer's feed 3 days ago
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At a glance

Compensation
$14–16/hr
Location
Roscoe, IL
Schedule
Part-time
Work Authorization
Not specified

Job overview

Stateline Family YMCA is hiring a Membership Engagement Specialist. The Membership Engagement Specialist creates a positive member experience by providing superior customer service to current and prospective members and guests. This role establishes a positive environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.

Key focus areas include Create a positive member experience, Provide superior customer service to current and prospective members and guests, and Establish a positive environment.

Successful candidates bring Available For Opening Shift 4:45am-8am and One Weekend A Month Required. Preferred (not required): Technical Savvy, Punctual, Reliable, and Helpful Problem Solver.

Skills & qualifications

RequiredNice to have

Skills

Technical SavvyPunctualReliableHelpful Problem SolverChallenging ConversationsCalm Under PressureMultitaskEngagingCustomer Service

Qualifications

Available for Opening Shift 4:45am-8amOne Weekend a Month Required

Benefits

Paid Time Off

Full job description

Membership

Pay Range $14-$16

Part Time –3+ hours a day, available for opening shift 4:45am-8am, one weekend a month required- with potentially more hours

Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.

Characteristics:

  • Technical Savvy

  • Early/Punctual and Reliable

  • Helpful Problem Solver

  • Ability to have challenging conversations, such as those required to enforce building rules and policies

  • Calm in busy and/or stressful situations

  • Ability to multitask and work in somewhat noisy, busy environments

  • Engaging

Why the Y?

  • · Amazing 403B retirement plan with unprecedented company contributions.

  • · Growth Opportunities

  • · Earned Vacation and PTO

  • · FREE YMCA MEMBERSHIP!

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