B2B Collections Specialist
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At a glance
Job overview
Insight Global is hiring a B2B Collections Specialist. Insight Global is seeking an Accounts Receivable Specialist to efficiently collect commercial accounts from domestic and foreign customers, including hospitals, surgery centers, physician practices, and distributorships. The role involves promoting compliance, managing large collection assignments, resolving tasks via Oracle and other systems, following documented timelines, and collaborating with sales, business partners, and internal teams to address account issues and disputes.
Key focus areas include Promote and demonstrate compliance adherence., Handle large collection assignments while meeting personal and team goals., and Manage and resolve assigned tasks promptly using Oracle and other systems..
Important skills include Microsoft Office Excel.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is looking for an Accounts Receivable Specialist that will be responsible for efficient and effective collection of Commercial Accounts from various customers foreign and domestic including hospitals, surgery centers, physician practices, and distributorships.
Day to Day Responsibilities:
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Understand, promote, and demonstrate Compliance adherence.
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Handle large collection assignment while consistently meeting personal and team collection goals.
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Responsible for managing and resolving assigned tasks in timely and effective manner through oracle and other systems and processes.
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Ensure timely and accurate follow up on open aging accounts based on documented timelines
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Escalate account issues to sales and business partners per documented timeline and process
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Complete collection calls and correspondence (fax / mail) as required for resolving aging balances.
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Verify and understand contract & billing requirements for all customers as needed to resolve account balances.
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Work with customers and internal partners to resolve missing / invalid / incorrect purchase orders.
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Review unpaid / disputed balances for final resolution per process that all collection efforts have been exhausted and recommend appropriate send to collections, write off or reversal for approval.
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Work with contracting team, customer service team, and leadership for account escalations needed to resolve account disputes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
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3+ years of commercial collections experience
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Proficient in Microsoft Office Excel
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