Patient Care Specialist
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Sentara Health is hiring a Patient Care Specialist. Sentara Urgent Care Centerbrook is hiring a Flexi Patient Care Specialist in Suffolk, VA to provide non‑clinical support within a physician’s office, ensuring an excellent patient experience through complex administrative tasks such as answering phones, scheduling appointments, and responding to patient questions.
Key focus areas include Provide non‑clinical support within a physician’s office, Answer phones and respond to patient inquiries, and Schedule appointments and manage patient registration.
Preferred (not required): Answering Phones, Scheduling Appointments, Answering Patient Questions, and Collaboration.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
City/State
Suffolk, VA
Work Shift
First (Days)
Overview:
Sentara Urgent Care Centerbrooke is now hiring a Flexi Patient Care Specialist in Suffolk, VA!
Clinic Hours
Monday - Friday, 8:00AM - 8:00PM
Saturday and Sunday 8:00AM - 4:00PM
Overview
As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
- HS Diploma ( Required )
- Associate Level degree or higher in lieu of the required experience will be considered
Experience
- 3 years Customer Service experience ( Required )
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers ( Required )
Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office
Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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