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Technical Product Owner - KYC

ARQ

London, England, United KingdomHybridFull-time$135–225K/yrPosted 4w agoVerified open 5 days ago
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At a glance

Compensation
$135–225K/yr
Location
London, England, United KingdomHybrid
Schedule
Full-time
Work Authorization
Not specified

Job overview

ARQ is hiring a Technical Product Owner - KYC. ARQ is hiring a Technical Product Owner – KYC to lead product vision and roadmap for customer onboarding, identity verification, and due diligence, working directly with founders to translate regulatory and operational needs into data‑driven product solutions in a fast‑paced startup environment.

Key focus areas include Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence., Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems., and Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification..

Successful candidates bring Product Experience In Fintech, Product Experience In Payments, and Product Experience In KYC. Important skills include SQL, Python, Analytical Mindset, Balance Regulatory Requirements And Risk Management, and Working With Founders. Preferred (not required): Spanish and Portuguese.

Skills & qualifications

RequiredNice to have

Skills

SQLPythonAnalytical MindsetBalance Regulatory Requirements and Risk ManagementWorking With FoundersSpanishPortuguese

Qualifications

Product Experience in FintechProduct Experience in PaymentsProduct Experience in KYCProduct Experience in Customer Identity VerificationTrack Record Delivering Data-Driven ProductsExperience in Latin American MarketsExperience Scaling a KYC ProductPrevious Experience in Software EngineeringPrevious Experience in Data AnalyticsPrevious Experience in Technical Role

Full job description

What we're looking for We’re hiring a Product Owner – KYC to work directly with our founders and build our customer verification product function from the ground up. You’ll lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence, delivering measurable impact through smart, data-driven analyses.

You’ll thrive in this role if you love solving complex problems, can translate regulatory and operational needs into product solutions, and enjoy working at the intersection of product, compliance, operations, and engineering.

What you'll be doing

  • Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence.

  • Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems.

  • Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification.

  • Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications.

  • Continuously improve our KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements.

What you'll need

  • Proven product experience in fintech, payments, or KYC / customer identity verification.

  • Strong track record delivering data-driven products with engineering and analytics teams.

  • Strong SQL or Python skills, with hands-on experience using data to analyse performance, identify problems, and inform product decisions.

  • Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics.

  • Ability to balance regulatory requirements and risk management with a great customer experience.

  • Comfortable working directly with founders in a fast-paced startup.

Nice-to-haves

  • Experience in Latin American markets.

  • Spanish or Portuguese language skills.

  • Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers.

  • Previous experience in software engineering, data analytics, or another technical role.

Benefits

  • Competitive salary and benefits

  • Stock options, so you own part of what you build

  • Discretionary performance bonus

  • The latest tools and technology

  • A world-class team that will challenge and grow your skills

  • The opportunity to help build the best fintech app in Latin America

  • Office Policy: 3-4 days a week in-office

You've read the whole posting — now see how you match it.

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