AR/Collections Analyst
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Insight Global is hiring an AR/Collections Analyst. The AR/Collections Analyst is a seasoned Accounts Receivable (AR) Collector with at least three years of experience, possessing strong tenacity, organizational skills, and a keen attention to detail. This role is crucial for addressing a significant backlog of AR issues. The successful candidate will be a self-starter, solution-oriented, and not afraid to escalate issues or pick up the phone to resolve delinquent accounts.
Key focus areas include Proactively follow up on overdue balances, utilizing credit holds and internal escalations effectively to incentivize customer payments, Work with large, sometimes difficult, multinational customers and resolving complex billing issues, and Process payment applications, including identifying and resolving discrepancies like skipped invoices or short pays.
Successful candidates bring 3+ Years AR Collection. Important skills include Tenacity, Organizational Skills, Attention To Detail, Self-Starter, Solution-Oriented, and Escalate Issues. Preferred (not required): Syspro ERP, Credit Hawk, and Spindle.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
The ideal candidate is a seasoned Accounts Receivable (AR) Collector with at least three years of experience, possessing strong tenacity, organizational skills, and a keen attention to detail. This role is crucial for addressing a significant backlog of AR issues. The successful candidate will be a self-starter, solution-oriented, and not afraid to escalate issues or pick up the phone to resolve delinquent accounts. This requires a self-starter who can take ownership of a non-ideal state and improve it.
Location: Odessa, FL
(3 days in-office, 2 days remote)
Responsibilities:
Collections (70%): Proactively follow up on overdue balances, utilizing credit holds and internal escalations effectively to incentivize customer payments. This involves working with large, sometimes difficult, multinational customers and resolving complex billing issues.
Payment Applications (25%): Process payment applications, including identifying and resolving discrepancies like skipped invoices or short pays, and immediately following up with customers when issues arise.
Billing (5%): Manage daily batch invoicing processes, utilizing automation tools, and distributing invoices to customers.
AR Cleanup: Tackle a significant backlog of unresolved AR issues, including writing off small balances and tidying up accounts.
Key Performance Indicators (KPIs):
-
Days Sales Outstanding (DSO)
-
Improvement in delinquent aging buckets (e.g., 90+ days)
Tools and Systems:
-
Syspro ERP
-
Excel
-
Credit Hawk (future implementation)
-
Spindle (invoicing automation)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Minimum of three years of AR collection experience.
Strong verbal and written communication skills, with the ability to hold customers accountable for payments.
Proficiency in Excel, particularly for creating aging collections summaries and reports.
Experience with ERP systems (Syspro experience is a plus, but not required).
Experience in identifying and escalating AR issues when necessary.
You've read the whole posting — now see how you match it.