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US Loan Officer Assistant

Extend Your Team

PhilippinesFull-timeNo compensation foundPosted 3w agoVerified open 6 days ago

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At a glance

Compensation
No compensation found
Location
Philippines
Schedule
Full-time
Work Authorization
Not specified

Job overview

Extend Your Team is hiring an US Loan Officer Assistant. The company seeks a highly organized and detail‑oriented Loan Officer Assistant to support the mortgage team by managing loan files, following up on documentation, communicating with clients and real‑estate partners, and assisting with administrative and marketing tasks.

Key focus areas include Assist Loan Officers throughout the mortgage loan process from application to closing, Update and maintain the Loan Origination System with accurate borrower and loan information, and Work closely with loan processors to obtain outstanding loan conditions and required documentation.

Successful candidates bring Experience Using A Loan Origination System (LOS) and Experience Working In A Remote Environment. Important skills include Administrative Support, Mortgage Loan Coordination, Customer Service, Document Collection & Follow-up, Calendar & Email Management, and Data Entry. Preferred (not required): Knowledge Of Mortgage Loan Process And Terminology, U.S. Mortgage Lending Processes, FHA Loan Products, and VA Loan Products.

Skills & qualifications

RequiredNice to have

Skills

Administrative SupportMortgage Loan CoordinationCustomer ServiceDocument Collection & Follow-UpCalendar & Email ManagementData EntryCommunication & Relationship ManagementOrganization & Time ManagementBasic Social Media SupportProblem SolvingAttention to DetailKnowledge of Mortgage Loan Process and TerminologyEncompassAriveCalyx PointLendingPadEnglish CommunicationGoogle WorkspaceCRM SystemsDocument Management SoftwareCanvaFacebookInstagramLinkedInU.S. Mortgage Lending ProcessesFHA Loan ProductsVA Loan ProductsConventional Loan ProductsUSDA Loan ProductsOrganizational SkillsTime ManagementWritten English CommunicationVerbal English CommunicationMicrosoft OfficeLoan Origination SystemSocial Media ManagementMortgage Loan Process KnowledgeMortgage Terminology Knowledge

Qualifications

Previous Experience as a Loan Officer AssistantPrevious Experience as a Mortgage ProcessorPrevious Experience in a Similar Administrative RoleExperience Working in a Remote Environment1-3+ Years of Experience Supporting Loan Officers1-3+ Years of Experience Supporting Mortgage Brokers

Full job description

LOAN OFFICER ASSISTANT

We are seeking a highly organized and detail-oriented Loan Officer Assistant to support our mortgage team by managing loan files, following up on required documentation, communicating with clients and real estate partners, and assisting with administrative and marketing tasks.

The ideal candidate is proactive, customer-focused, and able to manage multiple priorities in a fast-paced environment.

KEY RESPONSIBILITIES

  • Assist Loan Officers throughout the mortgage loan process from application to closing.

  • Update and maintain the Loan Origination System (LOS) with accurate borrower and loan information.

  • Work closely with loan processors to obtain outstanding loan conditions and required documentation.

  • Follow up with borrowers to collect missing documents and provide status updates.

  • Communicate with real estate agents, title companies, and other third parties regarding loan progress.

  • Monitor loan milestones and ensure loan files remain on schedule.

  • Maintain organized and compliant electronic loan files.

  • Coordinate appointments, meetings, and calendars for Loan Officers.

  • Prepare and send disclosures, forms, and other loan-related documents as directed.

  • Perform general administrative tasks, including data entry, email management, and document organization.

  • Assist with social media marketing by scheduling posts, creating simple graphics, responding to inquiries, and maintaining the company's online presence.

  • Support other administrative and operational tasks as assigned.

QUALIFICATIONS

  • Previous experience as a Loan Officer Assistant, Mortgage Assistant, Mortgage Processor, or a similar administrative role is preferred.

  • Knowledge of the mortgage loan process and terminology is highly preferred.

  • Experience using a Loan Origination System (LOS) such as Encompass, Arive, Calyx Point, LendingPad, or similar platforms is an advantage.

  • Strong organizational and time management skills.

  • Excellent written and verbal English communication skills.

  • High attention to detail with the ability to manage multiple priorities.

  • Proficiency in Microsoft Office and Google Workspace.

  • Experience working in a remote environment is preferred.

  • Familiarity with CRM systems and document management software is a plus.

  • Basic experience with Canva, Facebook, Instagram, or LinkedIn for social media management is an advantage.

PREFERRED EXPERIENCE

  • 1–3+ years of experience supporting Loan Officers, Mortgage Brokers, or Mortgage Companies.

WHO WE'RE LOOKING FOR

This role is ideal for someone who enjoys coordinating multiple moving parts, keeping loan files organized, and ensuring borrowers and business partners receive timely updates throughout the mortgage process. If you're detail-oriented, proactive, and thrive in a collaborative environment, we'd love to hear from you.

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