Patient Care Representative
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At a glance
Job overview
Sentara Health is hiring a Patient Care Representative. Sentara Endocrinology Specialists Careplex - Lab is hiring a full-time Patient Care Representative in Hampton, VA. The role works Monday through Friday, 6:45 AM to 3:45 PM dayshift, and involves handling patient registration, check‑in and check‑out, co‑pay collection, appointment scheduling, and medical record requests while greeting patients and visitors with a smile.
Key focus areas include Handle registration process for new and current patients at the site, Complete check‑in and check‑out functions, collect co‑pays, schedule appointments, and request medical records, and Answer telephone calls and greet all patients and visitors with a smile.
Important skills include Customer Service. Preferred (not required): Registration Process, Check-In/Check-Out, Co-Pay Collection, and Appointment Scheduling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
City/State
Hampton, VA
Work Shift
First (Days)
Overview:
Sentara Endocrinology Specialists Careplex - Lab is now hiring a full-time Patient Care Representative in Hampton, VA!
Hours: Monday - Friday, 6:45AM -3:45PM, dayshift.
Overview
As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.
Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.
Education
- High School Diploma ( Required )
Experience
- Customer service experience ( Preferred)
Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office
Benefits: Caring For Your Family and Your Career
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Medical, Dental, Vision plans
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Adoption, Fertility and Surrogacy Reimbursement up to $10,000
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Paid Time Off and Sick Leave
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Paid Parental & Family Caregiver Leave
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Emergency Backup Care
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Long-Term, Short-Term Disability, and Critical Illness plans
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Life Insurance
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401k/403B with Employer Match
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Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
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Student Debt Pay Down – $10,000
•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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