Retail Customer Service Representative
Part-timeMost applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
The Brick is hiring a Retail Customer Service Representative. The Brick seeks enthusiastic Retail Customer Service Representatives to join its Edmonton store, reporting to the Operations Manager. The role focuses on delivering courteous, solution‑oriented service, handling inquiries, following up on orders, and supporting customer loyalty while working flexible shifts in a dynamic retail environment.
Key focus areas include Respond to customer inquiries and offer solutions in a courteous and professional manner, Follow up with customers to identify and support their needs, and Promote customer loyalty by providing exceptional customer support.
Successful candidates bring High School Diploma Or Equivalent. Important skills include Customer Service Focus, Team Oriented, Exceptional Communication Skills, Multitask, Organization, and Proficiency With Computers. Preferred (not required): Problem Solving, Collaboration, Multitasking, and Adaptability.
Skills & qualifications
Skills
Qualifications
Full job description
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
-
Respond to customer inquiries and offer solutions in a courteous and professional manner
-
Follow up with customers to identify and support their needs
-
Promote customer loyalty by providing exceptional customer support
-
Review and follow up on order reports on a daily basis
-
Other duties as assigned
Qualifications
-
Strong customer service focus
-
Team oriented
-
High school diploma or equivalent
-
Exceptional communication skills, both written and verbal
-
Proven ability to multitask and maintain organization
-
Proficiency with computers and Microsoft Office programs
-
Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
-
Competitive remuneration package that will commensurate with experience
-
Career progression potential with plenty of access to ongoing personal and professional development
-
Employee discounts
-
A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Connect With Us! (https://careers-thebrick.icims.com/jobs/38105/retail-customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834471194)
Software Powered by ICIMS
ID2026-38105
Posted Date2 weeks ago(8/4/2026 4:23 PM)
of Openings2
Job LocationsCA-AB-Edmonton
Job CategoryCustomer Service/Support
Position TypePermanent Part-Time
Hourly/SalaryHourly
You've read the whole posting — now see how you match it.