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Desktop Support

US Tech Solutions

Newton, NCJob$30–37/hrTracked 2w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
$30–37/hr
Location
Newton, NC
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Associate's degree

Job overview

US Tech Solutions is hiring a Desktop Support. The IMS Technician will assist the Senior IMS Analyst with day‑to‑day activities supporting the Newton Cable Plant, interacting with customers, deploying and maintaining IMS devices, updating SharePoint documentation, troubleshooting hardware and software issues, and supporting IMS projects.

Key focus areas include Interact with customer to gather and define system/solution requirements, Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc., and Review and update document repository in SharePoint for AI enablement.

Successful candidates bring Associate Degree In Computer Science Or Related Field and 2+ Years IT Support Experience. Important skills include Server And Network Infrastructure, Microsoft 365, SharePoint, OneNote, Cybersecurity Mindset, and Independent Work.

Skills & qualifications

RequiredNice to have

Skills

Server and Network InfrastructureMicrosoft 365SharePointOneNoteCybersecurity MindsetIndependent WorkTroubleshoot Hardware and Software ProblemsAbility to Work Independently

Qualifications

2+ Years IT Support Experience2-Year Degree in Computer Science or Related FieldManufacturing Environment Experience

Full job description

$30-$37 per hour

Newton, NC

Contract

Duration: 04 months with possible extension

Job Description:

The IMS Technician will be responsible for assisting the Senior IMS Analyst with day-to-day activities supporting the Newton Cable Plant.

Key Responsibilities:

  • Interact with customer to gather and define system/solution requirements

  • Assist in the deployment and maintenance of IMS devices, printers, scan guns, servers, etc.

  • Review and update document repository in SharePoint for AI enablement

  • Troubleshoot hardware and software problems that may have a significant impact on the business

  • Support IMS projects

Experience:

  • 2+ years experience in an IT support role, including experience supporting hardware and software components

Required Skills

  • Understanding of server and network infrastructure

  • Microsoft 365 including SharePoint and OneNote

  • Cybersecurity mindset

  • Ability to work independently with minimal oversight and management

  • Previous experience in a manufacturing environment preferred

Education:

  • 2-year degree in computer science or related field

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

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