Part Time Weekend

Part-time

Planet Fitness

Cedartown, GAPart-timeNo compensation foundPosted 7y agoVerified open 6 days ago

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At a glance

Compensation

No compensation found

Location

Cedartown, GA

Schedule

Part-time

Work Authorization

Not specified

Job overview

Planet Fitness is hiring a Part Time Weekend. The Member Services Representative will create a positive member experience by providing superior customer service to Planet Fitness members, prospective members, and guests. Responsibilities include handling front desk activities, assisting with new member sign-ups, conducting tours, and maintaining club cleanliness.

Key focus areas include Greet members, prospective members and guests, providing exceptional customer service., Handle all front desk related activities., and Answer phones in a friendly manner and assist callers with a variety of questions..

Successful candidates bring High School Diploma/GED Equivalent and Must Be 18+. Important skills include Basic Computer Proficiency, Punctuality, Reliability, Exceptional Customer Service Skills, Strong Listener, and Ability To Empathize. Preferred (not required): Passion For Fitness And Health and Upbeat And Positive Attitude.

Skills & qualifications

RequiredNice to have

Skills

Basic Computer ProficiencyPunctualityReliabilityExceptional Customer Service SkillsStrong ListenerAbility to EmpathizeProblem SolveDemonstrate DiplomacyAppropriate Behavior and LanguagePassion for Fitness and HealthUpbeat and Positive Attitude

Qualifications

High School Diploma/GED EquivalentMust Be 18+

Full job description

Please, no phone calls. We will review applications and if we feel as though your application meets our qualifications we will reach out to you to schedule an interview. Please fill out application and submit resume. If one of the two is missing we will delete your name from the job posting.

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

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