Lead Cashier / Room Service Server
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At a glance
Job overview
Coeur d'Alene Resort is hiring a Lead Cashier / Room Service Server. The Coeur d'Alene Resort is seeking a reliable, guest-focused, and physically capable individual for a dual role as Lead Cashier and Room Service Server. This position involves managing payments, reconciling cash, coordinating room service orders, and delivering meals and beverages to guest rooms. The role requires flexibility, strong teamwork, and physical stamina, as room service can be demanding.
Key focus areas include Perform lead cashier duties, including managing payments, reconciling cash, and ensuring register accuracy, Coordinate room service orders and maintain clear communication with the kitchen and service teams, and Deliver food and beverage orders promptly and courteously to guest rooms.
Important skills include Guest-Focused, Cash Handling, Personalized Service, Adaptability, Collaboration, and Stamina.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About Coeur d'Alene Resort
Our resort is known for exceptional hospitality and upscale accommodations. We are seeking a reliable, guest-focused, and physically capable individual to join our Room Service team in a unique dual role as Lead Cashier and Room Service Server.
The Role
This position combines the leadership and accuracy of a cashier with the personalized service of a server. You will support smooth room service operations, ensure accurate cash handling, and deliver meals and beverages to guest rooms with professionalism and care. This role requires flexibility, strong teamwork, and stamina, as room service can be physically demanding.
Schedule & Availability
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Must be flexible to work both AM and PM shifts
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AM shifts: 6:00 AM – 2:00 PM
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PM shifts: 2:00 PM – 10:00/11:00 PM
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Weekends and holidays are required
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No “clopen” shifts (you will not be scheduled to close and open back-to-back)
Key Responsibilities
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Perform lead cashier duties, including managing payments, reconciling cash, and ensuring register accuracy
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Coordinate room service orders and maintain clear communication with the kitchen and service teams
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Deliver food and beverage orders promptly and courteously to guest rooms
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Set up trays and present meals with attention to detail and guest satisfaction
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Handle guest requests professionally and resolve concerns quickly
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Work collaboratively with team members to ensure efficient operations
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Maintain cleanliness and organization of work areas, carts, and equipment
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Follow all safety and sanitation guidelines
What We're Looking For
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Previous food service or cashier experience preferred
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Strong teamwork skills and a willingness to support others
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Physical stamina and the ability to perform a fast-paced, active role
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Strong attention to detail and time-management skills
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Excellent communication and guest service skills
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Professional appearance and positive attitude
Why Join Us
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Work in a beautiful resort setting, delivering exceptional guest service
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Join a supportive, team-oriented environment with opportunities to grow
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Enjoy resort-wide employee benefits and perks
Benefits & Compensation
Compensation
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Lead Cashier: $8.00/hour + tips
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Room Service Server: $4.35/hour + tips
Daily Perks:
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Employee meals
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Free parking
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Uniforms provided with in-house laundry service
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20% discount at all resort restaurants
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10% discount at participating local businesses
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Free daily cruises (subject to availability)
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Discounted room and golf rates
Health & Wellness:
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Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
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Access to an on-site clinic exclusive to resort employees with benefit coverage
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Flexible reimbursement plan
Retirement:
- 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
Paid Time Off:
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After 6 months: 7 days
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After 1 year: 10 days
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After 2–4 years: 15 days
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After 5+ years: 20 days
Holiday Pay:
- Time and a half for hours worked on Thanksgiving and Christmas
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