Appliance Install/ Repair Technician- Rochester

Full Time

Rochester, NY, US

Salary Range: $20.00 To $25.00 Hourly

Why Palmer Food Services?

We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage.

What We Value:

• Honesty & Integrity

• Service & Excellence

• Collaboration & Teamwork

• Family & Community

• Dependability & Loyalty

• Compassion

Roles and Responsibilities:

• Live the company’s values by displaying our high standard characteristics and behaviors that lead to our collective success as outlined in our Values in Action.

• Install, maintain, and repair commercial dish machines, coffee brewers, espresso machines, and beverage dispensing systems at customer locations.

• Demonstrate proper and safe equipment use for restaurant staff to ensure all machines operate efficiently and meet sanitation standards.

• Diagnose and resolve equipment issues to minimize downtime for restaurant operations.

• Enhance customer satisfaction by identifying potential problems and recommending effective service solutions.

• Manage your daily route efficiently by recognizing service opportunities and implementing solutions in a timely manner.

• Provide outstanding customer service through education, clear communication, and professionalism.

• Respond to emergency service requests, including on-call coverage during weeknights, weekends, and holidays.

• Cultivate strong relationships with restaurant managers and staff through reliability and excellent interpersonal skills.

• Maintain accurate service records and communicate effectively with internal teams regarding parts, repairs, and customer needs.

• Lift, transport, and install commercial equipment (dish machines, coffee brewers, etc.) safely and efficiently.

• Flexible schedule

Qualifications:

• High School diploma or GED

• Experience installing and servicing commercial restaurant equipment, preferred

• Hands-on technical ability; mechanical/electrical/plumbing knowledge to troubleshoot and repair equipment and dispensing systems will be considered

• Valid New York State Drivers License

• Must be able to lift and/or carry 75 pounds

• Problem-solving ability to devise customer solutions

• Excellent organizational and time management skills

• Self-motivated and driven for results

• Basic Microsoft Word, Outlook, Teams, preferred

Salary Range:

• $20.00- $25.00/ hour based on experience

Physical Demands:

The physical demands described below are representative of those that must be met by an Appliance Install/ Repair Technician to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand, walk, stoop, bend, kneel, sit, operate warehouse

• Must be able to use hands to handle and feel objects, perform fine finger movements, reach with hands and arms, and have the ability to see, talk, and hear.

• Must be able to regularly lift and carry up to 75 lbs on a regular basis

• Possess normal vision with or without correction and able to distinguish colors

• Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions

Benefits of working Full-Time at Palmer Food Services:

• Medical, Dental and Vision Insurance

• Paid Benefit Time (PTO, Holiday and Sick)

• 401k Retirement Plan with Employer Matching

• Eligibility for Annual Profit-Sharing Bonus

• 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood)

• Associate Discounts on Warehouse Food Products

• Employee Appreciation Events

• And much more

#LP