Customer Support and Sales - WFH (Must live in UT)
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At a glance
Job overview
PrincePerelson & Associates is hiring a Customer Support and Sales - WFH (Must live in UT). The role involves handling a high volume of inbound calls, educating customers on loan products, conducting proactive outreach, maintaining accurate account information, and delivering exceptional verbal and written service, all while working from home.
Key focus areas include Manage high volume of incoming calls, Educate customers on product features and advantages, and Initiate proactive outreach to encourage loan application completion.
Successful candidates bring Live In Illinois Or Utah and Desire To Grow In A Sales-Based Role. Important skills include Manage Incoming Calls, Proactive Outreach, Exceptional Customer Service, Communication, Sales Metrics, and KPIs. Preferred (not required): Upselling.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Customer Support and Sales - WFH (Must live in UT)
$17.00/hr. + quarterly bonus up to $1,000
Must live in Illinois or Utah
Start Date: September 8th
Launch your career with a company that invests in your success! A leading financial technology company is looking to expand its application support team. In this role, you'll handle a high volume of inbound calls, connect with prospective customers, and guide them through the loan application process. If you enjoy helping people, have experience in sales, customer service, or upselling, and are motivated by opportunities to grow, this is an excellent entry-level position with clear pathways for career advancement.
What’s In It For You:
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Work From Home – Equipment Provided
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Quarterly Bonuses (up to $1,000)
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Health, dental, and vision insurance, including mental health benefits
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401(k) matching plus a Roth option
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PTO & paid holidays off
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Paid parental leave
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Employee recognition and rewards program
Responsibilities:
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Effectively manage a high volume of incoming calls
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Educate customers by explaining the distinctive features and advantages of products and services
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Initiate proactive outreach to customers as needed, encouraging them to finalize their loan application
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Uphold exceptional customer service standards through articulate and effective verbal and written communication
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Keep customer accounts meticulously updated with accurate information
Requirements:
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Experience in a call center setting is preferred
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Familiarity with sales metrics, KPIs, and quota-driven performance environments
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Proficient in phone communication and verbal skills, with a keen ability to actively listen
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Familiarity with CRM systems and their practices
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Desire to grow in a sales-based role
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Strong multitasking abilities, adept at setting priorities and managing time effectively
If you are ready to combine your passion for customer service with a sales-focused mindset, apply now and take the next step in your career with PrincePerelson!
PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
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