Patient Services Representative (Rehab, Therapy)
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At a glance
Job overview
Hartford HealthCare is hiring a Patient Services Representative (Rehab, Therapy). The Patient Services Representative supports the Rehab Manager at Hartford HealthCare’s Southington Care Center by organizing and maintaining activity records, answering phones, scheduling appointments, directing patients, coordinating billing and insurance, and managing admissions and discharges. The role emphasizes high‑quality customer service within a state‑of‑the‑art rehabilitation environment.
Key focus areas include Organize and maintain records of all activity, Answer phones, and Schedule appointments.
Important skills include Answer Phones, Schedule Appointments, Direct Patients, Maintain Records, Coordinate Billing And Insurance, and Manage Admissions And Discharges.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Be the Best at Getting Better. Join over 40,000 Hartford HealthCare colleagues who make a difference every day. Who We Are Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women’s health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes. Southington Care Center features a state-of-the–art rehab pavilion complete with Aqua Therapy and an Occupational Therapy suite that replicates the home setting. Our staff promotes quality of life while fostering maximum well-being, with a wide range of wellness programs. Patient Service Representative reports to the Rehab Manager and supports the operation by organizing and maintaining records of all activity in accordance with current applicable federal, state and local standards, guidelines and regulations. Will answer phones, schedule appointments, direct patients, maintain records, coordinate billing and insurance and manage admissions and discharges. What We Offer**_ _ * Career growth and movement opportunities within our network * On-going education and training * Robust Benefits Package * Special Interest Groups * MedBridge Subscription * Referral Bonus Program /(top leader number of employee referrals in the industry) / * Wellness Programs * Employee Discount Programs * Supportive culture * Awards & Recognition * Flexible Scheduling * Rewarding Compensation * 401K with company match * Clinical specialty opportunities High school diploma or equivalent Two or more years experience in an administrative support position High level of proficiency with computer applications Previous experience in a medical or rehab office strongly preferred Excellent communication and customer service skills We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: *Physical Therapy Organization: *Hartford HealthCare Senior Services at Southington Care Center Title: Patient Services Representative (Rehab, Therapy) Location: Connecticut-Southington-45 Meriden Ave Southington CC (10174) Requisition ID: 26160962
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