Store Manager
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At a glance
Job overview
Citi Trends is hiring a Store Manager. Citi Trends, an off‑price retailer, seeks a Store Manager to lead daily store operations, drive sales and profit goals, and ensure exceptional customer experiences. The role involves coaching a high‑performing team, managing inventory and financial controls, and upholding company policies in a fast‑paced retail environment.
Key focus areas include Lead daily store operations to achieve sales, profit, and customer experience goals, Monitor sales performance and take action to drive results, and Maintain financial controls including payroll, shrink, and operating expenses.
Successful candidates bring High School Diploma Or Equivalent, 3-5 Years Of Store Manager Experience, and 3-5 Years Of Equivalent Retail Leadership Role Experience. Important skills include Communication, Organizational, Leadership, Basic Math Calculations, Percentages, and Store Leadership. Preferred (not required): Sales Performance Management and Adaptability In Fast-Paced Retail Environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
CITITRENDSis a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.
Position Summary
As a Store Manager , youare responsible forleading all aspects of store performance,peopleleadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
This role is ideal for experienced retail leaders who thrive in fast-paced environments,lead withaccountability, and take ownership of results.
Summary of Key Responsibilities
Store Operations & Performance
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Lead daily store operations to ensure sales goals, profitobjectives, and customer experience standards are consistently achieved
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Monitor sales performance andtake action to driveresults and address opportunities
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Maintain financial controls, including payroll management, shrink control, and operating expenses
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Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
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Uphold allCITITRENDSoperational policies, procedures, and standards
Team Leadership & Staffing
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Recruit, interview, hire, onboard, coach, and, when necessary, counsel orterminateassociatesin accordance withcompany policies and legal guidelines
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Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
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Build andmaintainappropriate staffinglevels to support store operations and performance
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Provide ongoing coaching, feedback, and performance management to develop store associates
Customer Experience & Compliance
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Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
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Reinforce adherence to company policies, procedures, and loss prevention standards
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Ensure consistent execution of merchandising, operational, and visual standards
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Address customer concerns professionally and promptly
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Perform additional duties and responsibilities as assigned to support store operations and business needs.
Qualifications
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High school diploma or equivalent required
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35 years of experience as a Store Manager or equivalent retail leadership role
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57 years of overall retail experience preferred
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Strong communication, organizational, and people leadership skills
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Ability to work a flexible schedule, including nights and weekends
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Ability to perform basic math calculations, including percentages
Key Competencies
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Store Leadership & Accountability
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Hiring, Recruiting & Talent Development
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Sales & Profit Performance Management
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Operational Excellence & Compliance
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Customer-Focused Execution
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Time Management & Prioritization
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Adaptability in a Fast-Paced Retail Environment
Why Join CITITRENDS
CITITRENDSisa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
Ifyoureready to lead a store, build strong teams, and make a meaningful impactinyour communityCITITRENDSis the place for you.
Equal Employment Opportunity
CITITRENDSis an equalopportunityemployer and prohibits discrimination and harassment of any kindin accordance withapplicable federal, state, and local laws.
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