Admin / Front Sales Desk Associate Poolwerx Westfield
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At a glance
Job overview
Poolwerx USA is hiring an Admin / Front Sales Desk Associate Poolwerx Westfield. Poolwerx is seeking a customer‑focused, self‑starting problem‑solver to be the welcoming face of its Westfield location, handling front‑desk duties, POS transactions, scheduling and light administrative tasks while providing product guidance and supporting service technicians.
Key focus areas include Greet walk‑in customers and build rapport with a friendly, solutions‑oriented approach, Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs, and Handle POS transactions in Lightspeed, including sales, returns, and product lookups.
Important skills include POS, Human Resources, Service, Customer Service, Retail, and Tech‑Comfortable. Preferred (not required): Scheduling, Quality Assurance, Attention to Detail, and Multitasking skills.
Skills & qualifications
Skills
Qualifications
Full job description
Benefits:
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Competitive salary
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Opportunity for advancement
Admin / Front Sales Desk Associate Poolwerx – Westfield & Noblesville, IN About Us: Poolwerx is one of the worlds leading pool and spa service companies, built on professionalism, knowledge, and fPosition Overview: We are seeking a customer-focused, self-starting problem-solver to be the welcoming face of our Poolwerx locatioKey Responsibilities: - Greet walk-in customers and build rapport with a friendly, solutions-oriented approach - Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs - Handle POS transactions in Lightspeed, including sales, returns, and product lookups - Maintain a clean, organized, and fully stocked storefront - Provide support for water testing and guide customers through product recommendations (training provided) - Proactively troubleshoot scheduling conflicts, customer concerns, or order issues - Communicate with service technicians to coordinate job timing and customer expectations - Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records Qualifications: - High school diploma or equivalent - 1+ years experience in customer service, retail, or scheduling roles - Experience using Skimmer or Lightspeed is a plus-but not required - Tech-comfortable and able to quickly learn digital tools and systems - Strong organization, communication, and multitasking skills - Must be able to lift up to 40 lbs and stand for extended periods - Willing to work weekends and increased hours during peak season Ideal Candidate: - Self-Starter: Takes initiative without waiting to be told what to do - Problem-Solver: Quickly identifies issues and calmly finds solutions - Customer-Focused: Genuinely enjoys helping people and takes pride in service - Detail-Oriented: Stays organized and on top of schedules, inventory, and records - Adaptable: Comfortable switching gears throughout the day and managing shifting priorities Compensation & Benefits: - Competitive hourly pay (18.00-$22.00/hr depending on experience) - Paid training and ongoing development - Product and service discounts - Supportive team environment with opportunity for growth How to Apply: Interested applicants should apply in person at either of our locations or email a resume to
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