Practice Manager- Primary & Immediate Care, Woodland Hills

Description

Reporting to the Regional Director, the incumbent will oversee the administrative and clinical support functions for the assigned Community Clinic.

Responsibilities include but are not limited to: overseeing patient experience, access, financial and budgetary oversight, staff human resources oversight, clinician on/off-boarding, care coordination and communication, space management, supply-chain management, environment of care, clinical outcomes, medication management, quality and safety reporting, revenue cycle management, policy development and deployment for assigned practice. Responsibilities also includes following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.

Salary Range : $86,400-184,800/annually

Qualifications

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

• Accounting skills to plan, prepare and analyze revenue and expense budgets.

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic

• Working knowledge of the Care Connect system

• Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations

• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system

• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar

• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds

• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet

• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

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