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Receptionist - Bessemer Clinic Location

Alabama Oncology

Birmingham, ALJobSeen 2mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Birmingham, AL
Work Authorization
Not specified

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Job overview

Alabama Oncology is hiring a Receptionist - Bessemer Clinic Location. Under direct supervision, the receptionist greets patients and visitors, ensures forms are completed, obtains demographic and insurance information, registers new patients, collects payments, maintains the lobby, and supports front‑office functions while protecting patient confidentiality.

Key focus areas include Greet patients and visitors promptly, courteously, and professionally while obtaining required forms, Obtain demographic and insurance information and copy of insurance cards and driver’s license, and Register new patients, prepare and organize charts, and notify nursing staff of arrivals.

Important skills include Greeting Patients And Visitors, Obtaining Patient Forms, Collecting Demographic And Insurance Information, Updating Patient Information, Registering New Patients, and Preparing New Patient Charts.

Skills & qualifications

RequiredNice to have

Skills

Greeting Patients and VisitorsObtaining Patient FormsCollecting Demographic and Insurance InformationUpdating Patient InformationRegistering New PatientsPreparing New Patient ChartsNotifying Nursing Staff of Patient ArrivalsPreparing Charts for AppointmentsPrinting SchedulesCollecting Co-PaysCollecting DeductiblesCollecting Out of Pocket AmountsIssuing ReceiptsDistributing Condolence CardsMaintaining Lobby AreaIdentifying No ShowsPatient ConfidentialityFollowing Policies and ProceduresFront Office FunctionsPreparing CorrespondencePreparing MemosPreparing FormsTyping

Qualifications

High School Diploma or Equivalent1+ Year Office ExperienceMedical Setting Experience

Full job description

This great career opportunity is located at our Bessemer clinic location.

SUMMARY:

Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.

  • Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.

  • Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.

  • Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.

  • Distributes condolence cards to patient's families as requested.

  • Maintains lobby area in a neat and orderly manner.

  • Identifies "no shows" and forwards for patient notification.

  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.

  • Prepares correspondence, memos, forms and other typing as requested by supervisor.

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or equivalent required. Minimum one (1) year office experience, preferably in a medical setting.

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