Temporary Senior Associate, Technology Ops Center

Experience Required

3 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Temporary Senior Associate, Technology Operations Center (TOC) for a twelve-month assignment to join our Digital Nexus technology organization.

Responsibilities:

Accountable for ensuring the high availability and performance of critical enterprise infrastructure; operate as a key member of the Technology Operations Center and partner closely with engineering and support teams to monitor systems, manage incidents, and deliver operational excellence

Provide 24/7 monitoring and system support for business-critical environments, proactively identifying service-impacting events across IT systems, networks, and facility conditions

Own, track, and manage incidents from inception to resolution; ensure accurate documentation, updates, and closure within established SLAs

Utilize and maintain standard operational runbooks to quickly mitigate or resolve incoming incidents and support requests

Promptly escalate complex issues to appropriate engineering disciplines or external vendors, coordinating until a resolution is reached

Apply operational tools and diagnostics to identify potential issues in production environments, collaborating with cross-functional teams to maintain the highest quality of service; assist in identifying gaps in current monitoring, alerting, or documentation to improve overall TOC efficiency

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

Minimum three years of recent experience in enterprise IT infrastructure operations, systems administration, or a command-center environment

Bachelor's degree from an accredited college or university is preferred; a minimum of a high school diploma or GED is required; relevant industry or vendor credentials such as ITIL Foundation, CCNA, CompTIA Network+/Linux+, or Microsoft Certified Associate are preferred

Proven experience diagnosing and resolving issues across enterprise servers (Windows/Linux), network hardware (routers/switches), and infrastructure environments

Hands-on experience with ServiceNow (or equivalent ITSM platforms), monitoring tools (like SCOM and SolarWinds), databases (basic SQL Server/Oracle queries), and OS administration

Strong written and verbal communication skills for incident documentation, paired with excellent problem-solving, organization, independent judgment, and team collaboration

Ability to perform Pitman Schedule shiftwork, including alternate weekends

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6720_9_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to r ace, color, r eligion, age, s ex, s exual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to r ace, color, r eligion, age, s ex, s exual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link “https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf? ”contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

135525-A