Bilingual Multi-Location Customer Service Specialist (Spanish)
Part-timeMost applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
Sherwin-Williams Company is hiring a Bilingual Multi-Location Customer Service Specialist (Spanish). The Customer Service Specialist works with wholesale and retail customers to understand their needs, answer product questions, and recommend solutions. This role involves resolving customer concerns, ensuring satisfaction, and staying updated on product features. Specialists are also responsible for meeting sales goals and maintaining store quality and visual standards.
Key focus areas include Ensure high levels of customer satisfaction through excellent sales service, Assist customers in person and over the phone by determining needs and presenting appropriate products and services, and Build productive trust relationships with wholesale and retail customers.
Successful candidates bring Must Be 18+, Must Be Legally Authorized To Work Without Sponsorship, and English Language Proficiency. Important skills include English and Spanish. Preferred (not required): Customer Service, Sales, and Operating Tinting And Mixing Equipment.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$16.83 - $16.83 / hourly
Hours Per Week
20
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
The individual selected for this role will be expected to work at stores within a 7-mile radius of
Store #1163, located at: 212 Blueberry Lane, Nicholasville, KY 40356.
This is a part time position, and the starting pay rate is $16.83/hr.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be ableto read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year off experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Have previous work experience operating tinting and mixing equipment
#SHWSales
Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on r ace, color, r eligion, s ex, s exual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
VEVRAA Federal Contractor requesting priority referral of protected veterans.
Job Type
Part time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
2614145
You've read the whole posting — now see how you match it.