General Manager
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At a glance
Job overview
Drury Hotels is hiring a General Manager. Drury Hotels seeks a General Manager to lead hotel operations, delivering exceptional guest service while coaching team members, managing budgets, and driving quality, service, and profitability metrics.
Key focus areas include Provide expert leadership across all hotel departments, Recruit, train, develop, and coach team members, and Deliver on key business metrics of quality, service, profitability, and team.
Preferred (not required): Leadership, Problem Solving, Guest Service, and Recruitment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Property Location:
3601 S. Rangeline Road - Joplin, Missouri 64804
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
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Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
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Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
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Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
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Retirement - Company-matched 401(k)
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Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
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Incentives - Quarterly bonuses (we succeed together!) based on hotel results
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Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:
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Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
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Recruit, train, develop, and coach team members to excel in their career growth
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Deliver on key business metrics of quality, service, profitability, and team
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Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
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Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
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Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
WHAT WE EXPECT OF YOU
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Passion to serve others and exceed our guests’ expectations
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Bachelor’s degree in hospitality, business, or related field preferred
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Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred
Rise. Shine. Work Happy. Apply Now
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