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At a glance
Job overview
inDrive is hiring a Junior IT Administrator. The company seeks a Junior IT Administrator to serve as the first point of contact (Tier 1) for local operations in Mexico, handling daily operational workload, support tickets, and physical hardware management while ensuring excellent internal service and escalating complex incidents to regional references.
Key focus areas include Serve as first point of contact (Tier 1) for local operations, Handle daily operational workload, and Manage support tickets.
Important skills include Issue Tracking Systems and Customer Service.
Skills & qualifications
Skills
Full job description
We are looking for a Junior IT Administrator to serve as the first point of contact (Tier 1) for local operations in Mexico. This role will be responsible for handling the daily operational workload, support tickets, and physical hardware management, ensuring an excellent level of internal service and appropriately escalating complex incidents to the regional references on the team.
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