Information Associate – CVICU - St. Peter's Hospital
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At a glance
Job overview
Trinity Health is hiring an Information Associate – CVICU - St. Peter's Hospital. The Information Associate in the CVICU at St. Peter's Hospital provides clerical, communication, reception, and supply management support to ensure high‑quality services for patients, families, and staff, maintaining medical records and assisting the patient care team as needed.
Key focus areas include Maintain patients' medical records by accurately identifying and organizing forms, Prepare and assemble medical records at discharge, and Act as unit receptionist, answering and routing calls and assisting patients and families.
Important skills include Interpersonal Skills, Organizational Skills, Time Management Skills, Medical Terminology Knowledge, and Health Insurance Knowledge. Preferred (not required): PeopleSoft, EPIC, Voalte Phones, and ServiceNow.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full time Shift: 12 Hour Day Shift
Description: Information Associate - CVICU
St. Peter's Hospital
Full Time Days
As a member of the Patient Care Centered Team, the Information Associate provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.
Position Highlights:
- Recognized leader: Magnet Hospital in the Capital Region
- Quality of Life: Where career opportunities and quality of life converge
- Advancement: Strong orientation program, generous tuition allowance and career development
- Work/Life: Positions and shifts to accommodate all schedules
- We offer great benefits including: Competitive Pay, Paid Leave, Shift Differentials, just to name a few.
Principal Responsibilities:
- Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records Organizes chart when patient is transferred to another unit Updated chart forms daily in medical record Reviews medical record each shift for consults Copies medical record as needed Deletes medical record of long-term patients as needed Scanning of all Patient Advance Directives to EPIC
- Prepares medical record at discharge
- Collating discharged patient records for Medical Records and Care Center
- Assembles medical records of discharged patients according to the standard format in the most accurate and efficient
- manner.
- Attaches loose reports to the proper record
- Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.
- Receptionist :
- Acts as a receptionist for the unit.
- Answers, screens and routs telephone calls correctly
- Assists patients', families and the public
- Answers nurse/patient intercom system and relays information to responsible person
- Contacts patients family or doctor as directed
- Ascertains identity of all persons
- Faxes medical information to physicians and Insurance carriers as requested
- General Secretarial
- Maintains adequate level of supplies. Obtains and returns equipment to proper department
- Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices
- Responsible for filing daily assignment sheet by shift
- Receives, opens and appropriately distributes center mail
- Receives, opens and appropriately distributes materials faxed to center
- Ordering Unit Supplies through PeopleSoft
- Other Responsibilities :
- Support of unit functions
- Making sure patient’s names are written on daily assignment sheets.
- Maintaining bulletin boards
- Reporting maintenance issues through Facilities Maintenance Work Order System
- TIS Service Now Self Self-Service
- Checking all computer equipment to assure working properly
- Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)
- Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
- Unit specific responsibilities as assigned by Sr. IA or Operations Manager
- Clinical Engineering Work Orders
- Daily check of unit Voalte Phones
Requirements :
- High School Diploma required, AAS preferred
- Minimum of two years' work experience in a health-related area
- Exceptional interpersonal skills
- Good organizational and time management skills
- Knowledge of medical terminology
- Knowledge of various health insurances
Pay Range: $16.20 - $20.75
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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