Patient Services Assistant– Optometry

Grace Health

Battle Creek, MIJob$17.5/hrTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$17.5/hr
Location
Battle Creek, MI
Work Authorization
Not specified

Job overview

Grace Health is hiring a Patient Services Assistant– Optometry. The Patient Services Assistant greets, instructs, directs, and schedules patients and visitors while managing appointment schedules, registering patients, and updating medical records to ensure a positive customer service experience.

Key focus areas include Greet patients and visitors, Instruct and direct patients and visitors, and Schedule patients and visitors.

Important skills include Customer Service, Detail Oriented, Multitasking, Appointment Scheduling, Patient Registration, and Medical Records Updating.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceDetail OrientedMultitaskingAppointment SchedulingPatient RegistrationMedical Records UpdatingVisitor Navigation Assistance

Qualifications

High School Graduate or GEDOne Year Medical Organization Experience

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) Match

Full job description

Base Pay: $17.50+ (with experience)

Specialty– Optometry

In this position, you will greet, instruct, direct, and schedule patients and visitors. To be successful in this role, you must be detail-orientated and can multitask under pressure. Those key ingredients will assist you with managing appointment schedules, registering patients, and verifying and updating medical records. From registering patients to assisting visitors with navigation throughout our facility, our staff are responsible for creating a positive customer service experience!

Our Work Environment:

Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives.

Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time.

Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.

Benefits

  • Medical, vision, dental, life, and disability insurance

  • 401K match

  • 8 paid holidays

  • Generous PTO accrual

  • Employee wellness program focusing on physical, mental, and financial wellness

Requirements

  • High school graduate or GED

  • One year of work experience in a medical organization preferred

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