Customer Service Representative for Phoenixville PA Location
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At a glance
Job overview
FASTSIGNS is hiring a Customer Service Representative for Phoenixville PA Location. FASTSIGNS seeks an outgoing, responsive, eager‑to‑learn individual with strong relationship‑building, listening, attention‑to‑detail, and organizational abilities to serve as the first point of contact for customers, build lasting relationships, and support sales in the dynamic sign industry.
Key focus areas include Engage with customers via email, phone, and in‑person, Prepare estimates and manage work orders, and Ensure timely delivery of finished projects.
Successful candidates bring Outgoing, Responsive, and Eager To Learn. Important skills include Willingness To Learn and Willingness To Grow. Preferred (not required): People Person, Interacting With Others, Assisting Others, and Providing Advice.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Bonus based on performance
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Health insurance
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Opportunity for advancement
Are you known among your friends and colleagues as a people person? Have you been encouraged to pursue a career in sales? Do you thrive on interacting with and assisting others? Are you passionate about providing advice and solutions to people's problems? If you answered yes to these questions and are looking for a job that offers continuous learning, skills development, and a clear career progression, then you're exactly who we're looking for in the ever-evolving Sign Industry.
As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $19.00, along with commissions on sales that allow you to control your earning potential. Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time.
The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized.
FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys.
We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field. We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center.
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