Lead Sales Clerk (Scuba)

About the position: This position is Non-appropriated Fund (NAF) and is located at the Kadena Marina on Kadena Air Base in Okinawa, Japan. Who May Apply: Open to those with SOFA Sponsorship only. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/11/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must be 18 years or older. Applicant must have prior experience which demonstrates the ability to provide work direction to others. Must have experience in cash handling and clerical procedures. Must be able to communicate effectively in English, both orally and in writing. Certifications in basic Open Water and above, boating, etc., are desirable. Experience with point-of-sales system, specifically Rec Trac point-of-sales is desirable. Professional education, training, or experience in one of the following water-related activities: SCUBA diving, snorkeling, boating, jet ski, etc. is highly desirable. Successful completion and favorable adjudication of a Tier 1 Level background investigation is required. May be required to work evenings, weekends, and holidays to support facility oper This position is assigned to the Scuba activity. Relays instructions from supervisor by assigning tasks to meet the day-to-day productivity goals. Ensures employees follow cash handling, security, safety and housekeeping guidelines. Demonstrates work methods and provides guidelines by conducting on-the-job training and instructions. Informs supervisor of disciplinary problems. Obtains needed information or decisions from supervisors on problems that occur. Issues and receives change funds to other recreation aids and sale clerks. Changes register/point of sale system during shift changes. Recommends store schedules of sales clerks. Trains staff on properly fitting customers for SCUBA gear, operations use of specialized scuba equipment, features of various types/brands of equipment. Performs over the counter selling of a wide variety of SCUBA related merchandise. Assists customer with selection of scuba merchandise to include high-tech / specialized equipment. Determines customer needs, describes features of various makes / models, explains benefits and makes recommendations. Check for stock availability and/or arranges for special orders. Demonstrates use of equipment and checks for proper fit. Records sales, accepts payments, and makes exchanges. Maintains a change fund and completes daily reports. Receives, prices, stocks, displays and inventories merchandise. Makes recommendations for types/quantities of merchandise to be stocked. Maintains surveillance of store area to minimize possibility of theft. Answers staff questions on scuba program. Takes reservations for dive trips and sign-ups for scuba classes. May provide guidance to subordinate staff. Maintains the facility in a neat, clean and orderly manner. Assists with housekeeping duties. Performs other duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13005296 Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.