Toyota Internet Sales Associate

Toyota Internet Sales Associate – Toyota of Irving Drive Online Sales Success at a Trusted, Family-Owned Dealership Toyota of Irving is a well-established, family-owned dealership located in the heart of the DFW Metroplex. Known for our commitment to exceptional customer service and a supportive work environment, we proudly serve our community with integrity and professionalism. We are seeking a motivated, customer-focused Internet Sales Associate to join our high-performing sales team and help elevate our online sales experience. Why Work With Us? We value our team members and provide competitive benefits to support their long-term success. Full-time employees enjoy: * Medical, Vision, and Dental Insurance * 401(k) Retirement Plan (available after 6 months of employment) * PTO and selected Holiday Pay * Career advancement opportunities within a family-focused organization * A collaborative, results-driven dealership environment Position Responsibilities The Internet Sales Associate will play a key role in managing and converting online leads, delivering exceptional digital customer experiences, and driving sales performance. Responsibilities include: * Responding promptly and professionally to internet leads, inquiries, and online customer requests * Establishing strong rapport with customers through phone, email, text, and online communication platforms * Scheduling qualified appointments and guiding customers through the online and in-store sales process * Maintaining consistent follow-up to maximize lead conversion and customer satisfaction * Working closely with the sales team to ensure seamless handoffs and a smooth buying experience * Keeping CRM records updated with accurate customer information, communication details, and follow-up plans * Assisting in digital presentation of inventory, including vehicle descriptions, photos, and online merchandising * Staying informed on current promotions, vehicle features, and competitive offerings * Ensuring compliance with dealership processes, manufacturer requirements, and customer experience standards Qualifications The ideal candidate will possess: * High school diploma or GED required * Previous automotive sales or internet sales experience preferred * Strong communication, follow-up, and customer service skills * Professional, personable, and confident phone and online presence * Ability to manage multiple leads and tasks in a fast-paced environment * Proficiency with CRM systems, online communication tools, and general computer applications * Strong work ethic, positive attitude, and commitment to delivering exceptional customer experiences * Valid driver’s license with a clean Motor Vehicle Report (MVR) If you are a driven, tech-savvy sales professional who excels in a customer-centric environment, we invite you to apply and grow your career with the Toyota of Irving family.