Patient Access Representative
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At a glance
Job overview
The Patient Access Representative at Saint Mary's Hospital handles pre‑registration, registration and admission duties in the Emergency Department, verifies insurance, collects payments, and assists self‑pay patients, working evening shifts with full‑time benefits and training.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full timeShift: Evening Shift Description: ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS May include time in Springfield at Mercy Medical Center More details belowPosition Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital
What you will do
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Perform complete and accurate pre-registrations, registration, and admission functions
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Verify insurance requirements, obtain and understand insurance benefits
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Secure signatures and all other key information needed to complete billing and collection functions
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Collect or arrange for co-insurance and/or other deposit payment amounts
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Refer self-pay patients to financial counselors; answers patient questions
Minimum Qualifications
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High school diploma or equivalent, college preferred
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Medical terminology skills
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Relevant medical office, hospital / physicians billing or patient registration experience preferred
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Bi-lingual (English/Spanish) preferred
Position Highlights and Benefits
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Full time 40hrs evenings 3p-11:30p including every other weekend and holiday. Shift, weekend and holiday differentials will apply.
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TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles of Springfield
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Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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