Shift Supervisor
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At a glance
Job overview
KPH Healthcare Services, Inc. is hiring a Shift Supervisor. The Shift Supervisor provides supervisory leadership during store management absences, overseeing shift operations, crew assignments, opening and closing procedures, and customer issue resolution while ensuring completion of mandatory regulatory training. They act as the point of contact for management representation and perform additional duties as assigned.
Key focus areas include Fulfill duties of a Customer Experience Advocate, Carry out opening and closing procedures in management’s absence, and Supervise store crew by assigning, directing, and following up on activities.
Successful candidates bring High School Diploma Or GED, Drug Test, and Continuous Exclusion And Sanction Monitoring. Important skills include Supervisory Leadership, Opening And Closing Procedures, Crew Assignment And Direction, Customer Service Issue Resolution, Completion Of Mandatory Regulatory Training, and Customer Experience Advocacy.
Skills & qualifications
Skills
Qualifications
Full job description
Overview
Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.
Responsibilities
Job Duties:
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Ability to fulfill all duties listed for a Customer Experience Advocate
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May carry out all opening and closing procedures in the absences of store management
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May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
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May represent management in resolving customer service issues
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Responsible for completing all mandatory and regulatory training programs
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Perform other duties as assigned
Qualifications
Education:
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Minimum: High School Diploma (or currently enrolled) or GED
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Preferred: AS Degree or Higher
Experience:
- Preferred: 2 or more years previous experience in related position
Special Conditions of Employment:
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Drug test
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Initial and continuous exclusion and sanction/disciplinary monitoring
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Any and all additional eligibility requirements based on the specific position
Compensation:
$17.00-18.50 per hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/16043/shift-supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)
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Job Locations US-NY-North Syracuse
Posted Date 1 week ago (8/9/2026 11:43 AM)
Requisition ID 2026-16043
# of Openings 1
Category Retail
Location : Location US-NY-North Syracuse
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